DumaTek-Pi Inc.
Back-Office Operations
DumaTek-Pi Inc. is a strategic intermediary that provides back-office operations for the healthcare industry, known for its focus on regulatory compliance and risk mitigation.
Size
Private
under-1m
Mission
To facilitate secure and compliant outsourcing partnerships in healthcare while ensuring adherence to critical regulatory frameworks.
About
DumaTek-Pi Inc. offers back-office operations along with customer experience and contact center services for clients in the healthcare sector. The company operates using an offshore model and supports U.S.-based healthcare firms.
It is recognized for its Healthcare Outsourcing List by DumaTek (HOLD), with a commitment to ensuring compliance with HIPAA and HITECH regulations.
Services
DumaTek-Pi Inc. provides back-office operations supported by customer experience and contact center services. These services include data entry and processing, claims processing, document indexing and digitization, billing and invoicing, and procurement administration. Each solution is tailored to support healthcare providers' operational needs while ensuring compliance with regulatory standards.
Capabilities
Data Entry & Data Processing
Claims Processing
Document Indexing & Digitisation
Billing & Invoicing
Procurement Administration
Industries Served
The company serves clients in the healthcare sector. It has experience supporting U.S. healthcare firms with services aligned to industry-specific requirements and technology platforms necessary for maintaining compliance and operational efficiency.
Unique Stregths
DumaTek-Pi is known for its focus on regulatory compliance and risk mitigation, offering clients enhanced due diligence through its HOLD initiative. Its approach includes the Managed Compliance Service Program (MCSP), which helps maintain proper representation and compliance in outsourcing partnerships, ensuring the integrity and reputation of client operations.
Delivery Footprint
Headquartered in the Philippines, the company operates using an offshore delivery model. It serves clients across the United States, with teams working in remote environments to meet the specific needs of healthcare firms.
Certifications
No items found.
Verticals
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Clients
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What's the main service provided by
DumaTek-Pi Inc.
?
DumaTek-Pi Inc. specializes in back-office operations, providing a range of support services tailored for the healthcare sector. Their offerings encompass data entry and processing, claims processing, document indexing and digitization, billing and invoicing, and procurement administration. Each service is designed to meet the specific operational needs of healthcare providers while ensuring compliance with essential regulatory standards.
What additional services does
DumaTek-Pi Inc.
provide?
In addition to their core back-office operations, DumaTek-Pi Inc. also excels in customer experience and contact center services. This expansion allows them to address broader client needs, ensuring a comprehensive approach to outsourcing that enhances client interactions and overall service delivery.
When was
DumaTek-Pi Inc.
founded?
What industry verticals does
DumaTek-Pi Inc.
serve?
What delivery model does
DumaTek-Pi Inc.
offer?
How many employees and/or seats does
DumaTek-Pi Inc.
have?
Can
DumaTek-Pi Inc.
be considered a good service provider for startups?
DumaTek-Pi Inc. can be a suitable service provider for startups, especially those in the healthcare domain. With a focus on compliance and operational efficiency, their services can help emerging companies navigate the complexities of healthcare regulations. The offshore model also allows for cost-effective solutions, which is often a critical consideration for startups looking to optimize their resources.
Can
DumaTek-Pi Inc.
be considered a good service provider for SMBs?
For small and medium businesses, DumaTek-Pi Inc. presents a valuable service option. Their flexible service offerings and commitment to compliance can significantly aid SMBs in managing their operational processes more efficiently. This adaptability is essential for growing businesses as it allows them to scale operations without compromising on quality or regulatory adherence.
Can
DumaTek-Pi Inc.
be considered a good service provider for enterprises?
DumaTek-Pi Inc. may not be the ideal choice for large enterprises seeking extensive service capabilities. While they offer reliable back-office support and are recognized for their compliance focus, their size and revenue suggest they may not possess the necessary scale or resources to meet the complex demands of larger organizations effectively. Enterprises typically require a wider array of sophisticated services and robust infrastructure that may exceed what DumaTek-Pi can provide.
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