DME Service Solutions specializes in back-office operations, delivering comprehensive support that enhances operational efficiency for its clients. The company offers a variety of sub-services, including inbound customer support, email support, multilingual assistance, document indexing and digitization, business intelligence and dashboarding, quality assurance and monitoring, as well as change management and training. These offerings are designed to cater specifically to the unique needs of the healthcare sector, ensuring that clients receive high-quality, compliant service.

In addition to its core back-office operations, DME Service Solutions offers customer experience and contact center services. This expanded service portfolio allows the company to provide comprehensive support to its clients, enhancing their customer interactions and overall experience.

DME Service Solutions was established in 2021, making it a relatively new player in the BPO industry. As of 2024, the company has been in operation for three years, during which it has focused on providing specialized services to the healthcare industry.

DME Service Solutions primarily serves the Healthcare & Life Sciences sectors. This focus allows the company to tailor its services to meet the specific compliance and operational needs of clients in these critical industries.

DME Service Solutions employs an offshore delivery model, meaning that its services are provided from locations outside the client's country. This approach allows the company to leverage global talent and resources, ensuring cost-effective and efficient service delivery while maintaining high standards of quality and compliance.

DME Service Solutions has a workforce that ranges from 501 to 1,000 employees. This size suggests a robust capability to handle various client needs while also ensuring sufficient support and operational scalability.