Dk Business Patron Pvt Ltd
Customer Experience and Contact Center
D K Business Patron is a global offshore BPO company that provides customer experience and contact center solutions for telecommunications and media, known for its high-quality service delivery and flexible pricing.
Size
over-10K
Public
over-1b
Mission
To deliver high-quality offshore services that bridge businesses with success, focusing on sustainable growth.
About
D K Business Patron offers customer experience and contact center solutions along with BPO, KPO, IT, and digital marketing services for clients in telecommunications, banking, and e-commerce. The company operates using an offshore model and supports businesses worldwide.
It is recognized for its commitment to quality solutions, with a focus on sustainable growth and a diverse range of industry expertise.
Services
D K Business Patron provides customer experience and contact center solutions, supported by BPO, KPO, IT services, and digital marketing. These services include inbound customer support, outbound telesales, technical support, and social media customer care, delivered across various channels to meet diverse client needs.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Technical Support (Tier 1/2)
Social Media Customer Care
Live Chat & Messaging Support
Email Support
Quality Assurance & Monitoring
Industries Served
The company serves clients in telecommunications, banking, financial services, and e-commerce. It has experience supporting businesses with services aligned to industry-specific requirements and technology platforms, ensuring tailored solutions for each sector.
Unique Stregths
D K Business Patron is known for delivering high-quality back-office and data processing solutions, offering clients a flexible pricing model. Its approach includes a commitment to sustainable growth and quality service delivery, which helps maintain consistency and reliability at scale.
Delivery Footprint
Headquartered in West Delhi, India, the company operates using an offshore delivery model. It serves clients globally, with teams working in remote environments to accommodate various client needs.
Certifications
No items found.
Verticals
Telecommunications & Media
Banking & Financial Services
Non-Profit & NGOs
Clients
No items found.
What's the main service provided by
Dk Business Patron Pvt Ltd
?
Dk Business Patron Pvt Ltd specializes in providing comprehensive customer experience and contact center solutions. Their main offerings include inbound customer support, outbound telesales and retention, technical support at both Tier 1 and Tier 2 levels, social media customer care, as well as live chat and messaging support. Additionally, they offer email support and quality assurance and monitoring, ensuring a broad and effective service range tailored to meet diverse client needs.
What additional services does
Dk Business Patron Pvt Ltd
provide?
When was
Dk Business Patron Pvt Ltd
founded?
Dk Business Patron Pvt Ltd was established in 2002, which means the company has been in operation for over 21 years. Since its inception, it has grown significantly and adapted to the evolving demands of the business process outsourcing industry.
What industry verticals does
Dk Business Patron Pvt Ltd
serve?
The company serves a variety of industries, including Telecommunications & Media, Banking & Financial Services, and Non-Profit & NGOs. This diverse industry focus allows Dk Business Patron to provide specialized solutions tailored to the unique requirements of each sector.
What delivery model does
Dk Business Patron Pvt Ltd
offer?
Dk Business Patron Pvt Ltd utilizes an offshore delivery model, meaning that its services are provided from facilities located outside the client's home country. This model allows for cost-effective solutions while maintaining high service quality. By leveraging teams operating remotely, the company can cater to a global client base and adapt to specific business needs efficiently.
How many employees and/or seats does
Dk Business Patron Pvt Ltd
have?
Dk Business Patron Pvt Ltd boasts a workforce of over 10,000 employees, underscoring its substantial capacity to handle large-scale operations. This sizable team enhances the company’s ability to deliver consistent and quality services across various sectors.
Can
Dk Business Patron Pvt Ltd
be considered a good service provider for startups?
Dk Business Patron Pvt Ltd can be a beneficial partner for startups looking for scalable solutions. With a wide array of services ranging from customer support to digital marketing, startups can leverage the company's expertise to enhance their customer engagement and operational efficiency. Furthermore, the offshore delivery model allows startups to access high-quality services at competitive prices, accommodating their budget constraints effectively.
Can
Dk Business Patron Pvt Ltd
be considered a good service provider for SMBs?
Small and medium businesses (SMBs) may find Dk Business Patron Pvt Ltd to be a suitable service provider due to its flexible service offerings and commitment to quality. The company’s ability to cater to various industry needs ensures that SMBs can receive personalized support as they grow. Additionally, the scale of operations allows for a responsive approach to changing business requirements, making it an excellent choice for SMBs focused on sustainable growth.
Can
Dk Business Patron Pvt Ltd
be considered a good service provider for enterprises?
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.