Direct Sourcing Solutions specializes in providing back-office operations, which form the cornerstone of their service offerings. In addition to this primary service, the company extends its capabilities to encompass various sub-services, such as billing and invoicing, data entry and processing, quality assurance and monitoring, as well as customer and marketing analytics. Their expertise also includes application support and maintenance, custom application development, cloud migration and management, lead research and list building, and outbound sales development and cold calling, all tailored to enhance operational efficiency for their clients.

In addition to its main focus on back-office operations, Direct Sourcing Solutions offers a diverse range of additional services. These include finance and accounting, software engineering and product development, as well as marketing operations. This expanded service portfolio enables the company to cater to various business needs, providing comprehensive solutions that enhance operational performance and support client growth.

Direct Sourcing Solutions was founded in 2016, which means it has been in operation for approximately 8 years as of 2024. Since its inception, the company has been committed to offering innovative outsourcing solutions that cater to the evolving needs of its clients.

Direct Sourcing Solutions primarily serves clients in the Banking & Financial Services and Technology & SaaS sectors. This focused industry expertise allows the company to align its services with the specific requirements and challenges faced by businesses within these verticals.

Direct Sourcing Solutions operates using an offshore delivery model, which involves providing services from locations outside the client's country. This approach allows the company to leverage skilled resources and cost efficiencies while maintaining high standards of service delivery. The offshore model enables flexibility and scalability, ensuring that clients receive tailored support to meet their operational needs.

Direct Sourcing Solutions has a workforce ranging between 51 to 200 employees. This size allows the company to maintain a balance between personalized service and the capability to handle larger projects effectively.