
Digi Texx Vietnam
Back-Office Operations
DIGI-TEXX Vietnam is a leading BPO provider that offers back-office operations for banking, insurance, and e-commerce, known for its commitment to quality and data security.
Size
201-500
Private
50m-100m
Mission
To provide the highest quality services by combining exceptional standards with the benefits of a dynamic workforce and infrastructure.
About
DIGI-TEXX Vietnam offers back-office operations along with customer experience and contact center services for clients in banking, insurance, and e-commerce. The company operates using an offshore model and supports clients globally.
It is recognized for its ISO certifications, with a strong focus on digital transformation and a skilled multilingual workforce that enhances service delivery.
Services
Capabilities
Data Entry & Data Processing
Claims Processing
Document Indexing & Digitisation
Content Moderation
Data Annotation & Labelling
Image & Video Annotation
Content Creation & Localisation
Multilingual Support
Live Chat & Messaging Support
Industries Served
Unique Stregths
Delivery Footprint
Certifications
No items found.
Verticals
Banking & Financial Services
Insurance
Retail & e-Commerce
Clients
No items found.
What's the main service provided by
Digi Texx Vietnam
?
Digi Texx Vietnam specializes in back-office operations, providing a comprehensive suite of services designed to enhance operational efficiency for its clients. Their offerings include data entry and processing, claims processing, document indexing and digitization, content moderation, and data annotation and labeling. Additionally, they offer image and video annotation, content creation and localization, multilingual support, as well as live chat and messaging assistance, ensuring a robust support system for various business needs.
What additional services does
Digi Texx Vietnam
provide?
In addition to their primary offerings, Digi Web Services also excels in back-office operations, further enhancing their service portfolio. These additional capabilities allow the company to support clients with essential functions that underpin their core business activities, ensuring a seamless integration of services for a comprehensive operational solution.
When was
Digi Texx Vietnam
founded?
Digi Texx Vietnam was established in 2002, making it over 20 years old as of 2024. Since its inception, the company has evolved and adapted to meet the changing demands of the business process outsourcing industry, solidifying its presence in the market.
What industry verticals does
Digi Texx Vietnam
serve?
Digi Texx Vietnam primarily serves the Banking & Financial Services, Insurance, and Retail & e-Commerce sectors. This focus allows the company to tailor its services to meet the specific needs and regulatory requirements of these industries, ensuring that clients receive specialized support.
What delivery model does
Digi Texx Vietnam
offer?
Digi Texx Vietnam employs an offshore delivery model, which means that the services are provided from a location outside the client's country. This approach allows clients to benefit from cost efficiencies while accessing a skilled workforce. By leveraging remote teams, the company can cater to a global clientele, ensuring flexibility and scalability in service delivery.
How many employees and/or seats does
Digi Texx Vietnam
have?
Digi Texx Vietnam has a workforce that ranges between 201 and 500 employees. This size allows the company to maintain a balance between being agile and having sufficient resources to manage various client projects effectively.
Can
Digi Texx Vietnam
be considered a good service provider for startups?
Can
Digi Texx Vietnam
be considered a good service provider for SMBs?
Digi Texx Vietnam is well-positioned to support small and medium businesses due to its flexible service offerings and scalable solutions. With a focus on operational efficiency, the company can provide tailored support that meets the specific needs of SMBs. Their experience in diverse industries allows them to understand and address the unique challenges faced by smaller enterprises, making them a reliable partner for growth.
Can
Digi Texx Vietnam
be considered a good service provider for enterprises?
Digi Texx Vietnam is an excellent choice for enterprises and large companies looking for a dependable service provider. With a robust workforce and a commitment to quality, backed by ISO certifications, the company demonstrates reliability and adherence to high standards. Their extensive range of services and offshore delivery model enable them to handle complex operations, making them suited for enterprises seeking sophisticated and scalable solutions.
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