DIGI-TEXX specializes in back-office operations, providing a comprehensive range of business process outsourcing services. Their offerings encompass various sub-services including data entry and processing, document indexing and digitization, image and video annotation, as well as data annotation and labeling. Additionally, they handle billing and invoicing, procurement administration, record management and archiving, and automation through RPA enablement. Custom application development and a multi-function service desk are also part of their diverse service portfolio, all designed to enhance operational efficiency and support clients' business needs.

In addition to their primary offerings, DIGI-TEXX provides AI and data services, enhancing their capabilities in the realm of technology-driven solutions. This extension into AI and data services allows them to leverage advanced analytics and machine learning to further optimize business processes for their clients.

DIGI-TEXX was founded in 2002, marking over 20 years of experience in the business process outsourcing industry. Since its inception, the company has grown significantly and established itself as a reliable partner for digital transformation and IT services across various sectors.

DIGI-TEXX serves a wide array of industries, with a focus on Banking & Financial Services, Insurance, Logistics, and Transport & Supply-Chain. This diverse industry expertise enables them to tailor their services to meet the specific needs and compliance requirements of each sector.

DIGI-TEXX employs both offshore and nearshore delivery models to serve its international clientele. Offshore delivery involves providing services from a distance, often in different countries, allowing for cost efficiencies and access to a broader talent pool. Nearshore delivery, on the other hand, refers to providing services from neighboring countries, which can facilitate easier communication and collaboration. This dual approach helps ensure high-quality service delivery while maintaining responsiveness to client requirements.

DIGI-TEXX employs between 201 to 500 individuals, reflecting a robust workforce capable of supporting a variety of client needs. This size allows them to maintain a dedicated team of professionals who are well-equipped to handle diverse projects and deliver high-quality results.

DIGI-TEXX is well-positioned to support small and medium-sized businesses (SMBs) with their scalable service offerings. The company's ability to provide customized solutions and a flexible delivery model allows SMBs to adapt and grow without the burden of managing complex operational tasks. Their extensive experience across various industries further enhances their capability to meet the unique needs of SMBs.

DIGI-TEXX is a strong contender for enterprises and large companies seeking reliable outsourcing solutions. Their experience with high-volume operations and commitment to quality, coupled with their offshore delivery model, positions them as a dependable partner for complex projects. The company’s emphasis on advanced technologies like AI and Big Data Analytics also equips enterprises with the tools necessary to optimize their processes and make informed decisions.