Digetel Group
IT Infrastructure and Managed Services
Digicel Group is a leading telecommunications provider that provides IT infrastructure and managed services for telecommunications and media, known for its commitment to digital inclusion and innovation.
Size
5K-10K
Private
over-1b
Mission
To connect people and businesses through innovative digital and mobile solutions.
About
Digicel Group offers IT infrastructure and managed services along with technical support and network management for clients in telecommunications and media. The company operates using a direct service delivery model and supports a diverse customer base across 31 markets.
It is recognized for its strong reputation for innovation, with a focus on enhancing communication infrastructures to support economic and social growth in the regions it serves.
Services
Digicel Group provides IT infrastructure and managed services, supported by technical support and network monitoring. These services cover various channels and are tailored to support the connectivity needs of businesses and consumers in the telecommunications sector.
Capabilities
Technical Support (Tier 1/2)
Service Desk & IT Support
Network Monitoring & Management
Cloud Migration & Management
Industries Served
The company serves clients in telecommunications and media. It has experience supporting general consumers, small and medium enterprises (SMEs), and large enterprises with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Digicel Group is known for its commitment to delivering powerful digital experiences, offering clients reliable connectivity solutions. Its approach includes a robust network infrastructure and partnerships with technology providers, which help deliver consistency and quality in service.
Delivery Footprint
Headquartered in Bermuda, the company operates using a direct service delivery model. It serves clients across the Caribbean, Central America, and the Asia-Pacific regions, with teams working in various environments depending on client needs.
Certifications
No items found.
Verticals
Telecommunications & Media
Clients
No items found.
What's the main service provided by
Digetel Group
?
Digetel Group specializes in providing IT infrastructure and managed services, with a strong emphasis on technical support and network management. Their offerings include tiered technical support, comprehensive service desk and IT support, efficient network monitoring and management, as well as cloud migration and management services. This diverse range of services is designed to meet the connectivity requirements of businesses and consumers, particularly within the telecommunications sector.
What additional services does
Digetel Group
provide?
In addition to its main focus on software engineering and product development, Digi Dinos Jsc offers a range of other capabilities. These include IT infrastructure and managed services, which enhance operational efficiency and support clients in their digital transformation journeys.
When was
Digetel Group
founded?
Established in 2001, Digetel Group has been in operation for over 22 years. Since its inception, the company has grown and adapted to the evolving needs of its clients, reinforcing its position as a key player in the IT and telecommunications sectors.
What industry verticals does
Digetel Group
serve?
Digetel Group serves the Telecommunications & Media industries. This focus allows them to tailor their services to meet the specific requirements of clients operating within these dynamic fields.
What delivery model does
Digetel Group
offer?
How many employees and/or seats does
Digetel Group
have?
Digetel Group employs between 5,000 and 10,000 individuals, reflecting a robust workforce capable of supporting its extensive service offerings and client base.
Can
Digetel Group
be considered a good service provider for startups?
While Digetel Group's service portfolio is primarily geared towards established companies in telecommunications and media, startups may find value in their technical support and managed services. However, the company's extensive infrastructure and capabilities may be more beneficial for businesses that require scalability and a solid foundation for growth, which could be a consideration for startups looking for reliable partners.
Can
Digetel Group
be considered a good service provider for SMBs?
Digetel Group is well-suited to support small and medium businesses (SMBs) due to its flexible service offerings and extensive experience in the telecommunications sector. Their ability to provide tailored IT infrastructure and managed services can help SMBs enhance their operational efficiency and connectivity, making them a viable partner for businesses seeking to scale and adapt in a competitive market.
Can
Digetel Group
be considered a good service provider for enterprises?
Digetel Group is an excellent choice for enterprises and large companies, given their extensive experience and robust service delivery model. Their commitment to reliability and quality, combined with sophisticated offerings in IT infrastructure and managed services, positions them as a trusted partner for organizations requiring comprehensive support to manage complex telecommunications needs.
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