Dezign Fanatics
Customer Experience and Contact Center
Dezign Fanatics is a collaborative collective that provides customer experience and contact center services for diverse industries, known for its innovative and tailored solutions.
Size
Private
Mission
About
Dezign Fanatics offers customer experience and contact center services along with IT support and reporting for clients in various sectors. The company operates using an onshore and nearshore model and supports global clients.
It is recognized for its unique approach to design and operations, with a team of creative and operational experts dedicated to meeting client needs effectively.
Services
Dezign Fanatics provides customer experience and contact center services, supported by IT services and reporting and analytics. These services cover inbound customer support and are tailored to support business functions that require innovative solutions and operational efficiency.
Capabilities
Inbound Customer Support
Industries Served
The company serves clients in multiple industries, likely including customer service and IT solutions. It has experience supporting businesses that require outsourcing services, adapting to various industry-specific requirements.
Unique Stregths
Dezign Fanatics is known for its unique approach to design and operations, offering clients innovative and tailored solutions. Its collaborative model combines diverse talents, which helps deliver consistency and effectiveness in service delivery.
Delivery Footprint
Headquartered in the UK, the company operates using an onshore and nearshore delivery model. It serves clients across various geographies, with teams working in flexible environments to meet client needs.
Certifications
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Verticals
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Clients
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What's the main service provided by
Dezign Fanatics
?
Dezign Fanatics specializes in providing exceptional customer experience and contact center services, focusing primarily on inbound customer support. The company combines innovative IT support and comprehensive reporting, ensuring that clients receive tailored solutions that address their specific operational needs effectively.
What additional services does
Dezign Fanatics
provide?
When was
Dezign Fanatics
founded?
What industry verticals does
Dezign Fanatics
serve?
What delivery model does
Dezign Fanatics
offer?
Dezign Fanatics employs both onshore and nearshore delivery models to optimize service efficiency. Onshore delivery means that services are provided from within the same country as the client, while nearshore delivery refers to operations conducted from nearby countries. This dual approach allows Dezign Fanatics to leverage proximity for better communication and collaboration, ensuring a seamless experience for their clients.
How many employees and/or seats does
Dezign Fanatics
have?
Can
Dezign Fanatics
be considered a good service provider for startups?
Dezign Fanatics can be a suitable service provider for startups, particularly those looking for reliable customer support solutions. With their focus on customer experience and operational efficiency, startups can benefit from the tailored services that Dezign Fanatics offers, allowing them to establish a strong foundation for their customer interactions from the outset. Additionally, the flexible delivery model supports startups in scaling their operations as they grow.
Can
Dezign Fanatics
be considered a good service provider for SMBs?
For small and medium businesses, Dezign Fanatics presents a promising partnership opportunity. Their range of customer experience and contact center services is designed to support businesses in navigating their unique challenges and achieving operational efficiency. The flexibility of their onshore and nearshore delivery models allows SMBs to adapt their service needs as they grow, making Dezign Fanatics a valuable ally in their journey towards expansion.
Can
Dezign Fanatics
be considered a good service provider for enterprises?
Dezign Fanatics stands out as a reliable provider for enterprises and large companies, given their robust service offerings in customer experience and contact center operations. Their unique approach to design and operations, combined with the capacity to manage diverse client needs, positions them well to support large-scale businesses. The onshore and nearshore delivery models further enhance their ability to provide effective and consistent service across global markets.
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