
Desicrew Solutions Pvt Ltd
Back-Office Operations
DesiCrew is an innovative BPO provider that offers back-office operations for insurance, technology & SaaS, government & public sector, and non-profit & NGOs, known for its rural service delivery model and commitment to ethical practices.
Size
501-1K
Private
Mission
To enhance customer success and operational excellence through the combination of human and machine capabilities in the AI/ML domain.
About
DesiCrew offers back-office operations along with AI and data services for clients in insurance, technology & SaaS, government & public sector, and non-profit & NGOs. The company operates using a rural service delivery model and supports clients across multiple regions.
It is recognized for its cost-effective solutions and commitment to empowering rural communities, with a workforce that is predominantly female and a focus on creating meaningful employment opportunities.
Services
Capabilities
Data Entry & Data Processing
Technical Support (Tier 1/2)
Content Moderation
Automation & RPA Enablement
Document Indexing & Digitisation
Customer & Marketing Analytics
Industries Served
Unique Stregths
Delivery Footprint
Certifications
ISO 9001:2015
ISO 27001:2013
Verticals
Insurance
Technology & SaaS
Government & Public Sector
Non-Profit & NGOs
Clients
No items found.
What's the main service provided by
Desicrew Solutions Pvt Ltd
?
Desicrew Solutions Pvt Ltd specializes in back-office operations, providing a comprehensive suite of services designed to enhance operational efficiency. Their offerings include data entry and processing, technical support at both Tier 1 and Tier 2 levels, content moderation, automation and RPA enablement, as well as document indexing and digitization. These services are tailored to meet the diverse needs of clients across various industries, ensuring streamlined business functions and improved workflow.
What additional services does
Desicrew Solutions Pvt Ltd
provide?
In addition to its primary focus on back-office operations, Desicrew Solutions Pvt Ltd also offers AI and data services. This expanded service portfolio enhances their capabilities, allowing them to provide advanced solutions that incorporate artificial intelligence and data analytics to support their clients' strategic goals.
When was
Desicrew Solutions Pvt Ltd
founded?
Desicrew Solutions Pvt Ltd was established in 2007, making it a well-established player in the business process outsourcing sector with over 16 years of experience. Since its inception, the company has focused on delivering innovative solutions that meet the evolving needs of its clients while empowering rural communities through meaningful employment opportunities.
What industry verticals does
Desicrew Solutions Pvt Ltd
serve?
Desicrew Solutions Pvt Ltd operates across multiple industries, specifically focusing on sectors such as Insurance, Technology & SaaS, Government & Public Sector, and Non-Profit & NGOs. This diverse industry focus allows the company to tailor its services to meet the unique challenges and requirements of each sector.
What delivery model does
Desicrew Solutions Pvt Ltd
offer?
Desicrew Solutions Pvt Ltd employs an offshore delivery model, which means that services are provided from a location outside of the client's country, often leading to significant cost savings and flexibility. This approach allows the company to leverage a skilled workforce in rural areas of India, ensuring quality service delivery while maintaining operational efficiency.
How many employees and/or seats does
Desicrew Solutions Pvt Ltd
have?
Desicrew Solutions Pvt Ltd has a workforce ranging from 501 to 1,000 employees. This size positions the company to effectively manage a variety of projects and client needs, while also enabling them to maintain a personal touch in service delivery.
Can
Desicrew Solutions Pvt Ltd
be considered a good service provider for startups?
Desicrew Solutions Pvt Ltd can be a suitable service provider for startups, particularly those in the technology and insurance sectors. With their flexible offshore delivery model and a broad range of services, startups can benefit from cost-effective solutions that enhance operational efficiency. The company’s commitment to innovation and community empowerment also aligns well with the values often held by new ventures.
Can
Desicrew Solutions Pvt Ltd
be considered a good service provider for SMBs?
For small and medium businesses, Desicrew Solutions Pvt Ltd is an excellent service provider, primarily due to its scalable service offerings and experience across various industries. Their ability to deliver customized support allows SMBs to focus on growth while ensuring that operational tasks are managed efficiently, making them a valuable partner for businesses looking to expand.
Can
Desicrew Solutions Pvt Ltd
be considered a good service provider for enterprises?
Desicrew Solutions Pvt Ltd is well-equipped to serve enterprises and large companies, given its robust workforce, industry certifications such as ISO 9001:2015 and ISO 27001:2013, and recognition through awards like the Make In India Awards for Excellence. Their offshore delivery model provides the scalability and flexibility that large organizations require, while their commitment to quality ensures reliable service delivery.
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