The Department of Trade and Industry (DTI) specializes in shared-services transformation, which is complemented by services like business registration and investment monitoring. This comprehensive approach is designed to assist clients in the government and public sectors, ensuring they meet regulatory requirements while enhancing their operational efficiency. DTI's focus on shared-services not only streamlines processes for its clients but also supports the growth of micro, small, and medium enterprises (MSMEs), fostering a competitive landscape in the industry.

The Department of Trade and Industry (DTI) was established in 1898, making it over 125 years old as of 2024. This long-standing agency has evolved through the decades to support the dynamic needs of businesses in the Philippines, positioning itself as a key player in the development of the country's trade and industry sectors.

DTI primarily serves the Government & Public Sector. This focus allows the agency to provide tailored services that meet the specific regulatory and operational needs of various governmental organizations and public entities, ensuring compliance and promoting effective governance.

DTI operates using an offshore delivery model, which means that its services are provided from a location outside the client's geographical area. This approach allows DTI to leverage its expertise and resources efficiently while serving clients both locally within the Philippines and on an international scale. The offshore model facilitates a broader reach and enables the agency to attract investments and promote trade effectively.

The Department of Trade and Industry (DTI) has a workforce ranging from 1,000 to 5,000 employees. This substantial number of staff enables the agency to manage a diverse array of services and projects, ensuring that it can meet the demands of its clients and maintain a robust operational structure.

The Department of Trade and Industry (DTI) is particularly well-suited to support small and medium businesses (SMBs). Its array of services, including shared-services transformation and investment monitoring, are designed to enhance the competitiveness of SMBs. DTI's commitment to regulatory facilitation and support for micro, small, and medium enterprises ensures that these businesses can thrive while adhering to industry standards and regulations, ultimately aiding their growth and development.

While the Department of Trade and Industry (DTI) primarily focuses on public sector clients, its structured services and comprehensive regulatory framework also provide a reliable foundation for larger enterprises. However, given its specialization in government and public sector support, DTI may not be the first choice for large companies seeking extensive enterprise-level services. That said, its commitment to integrity and innovation could still benefit enterprises looking for reliable regulatory guidance.