Daem
Back-Office Operations
DAEM is a leading independent firm that provides back-office operations for healthcare and life sciences, known for its pioneering role in business advisory services in Spain.
Size
Private
Mission
To support entrepreneurs and business owners in growing their businesses while maximizing performance through comprehensive administrative and advisory services tailored to evolving needs.
About
DAEM offers back-office operations along with advisory and administrative BPO services for clients in healthcare and life sciences. The company operates using an onshore model and supports businesses throughout their entire life cycle.
It is recognized for its multidisciplinary team of professionals and long-standing expertise, with a commitment to leveraging technological advancements for enhanced service delivery.
Services
DAEM provides back-office operations supported by advisory and administrative BPO services and specific offerings such as change management & training, legal process outsourcing (LPO), market & competitive intelligence, and business & financial research. These services cover various business functions and are tailored to support clients in optimizing their operations and compliance.
Capabilities
Change Management & Training
Legal Process Outsourcing (LPO)
Market & Competitive Intelligence
Business & Financial Research
Industries Served
The company serves clients in healthcare and life sciences. It has experience supporting businesses with services aligned to industry-specific requirements, ensuring compliance with commercial and corporate legislation.
Unique Stregths
DAEM is known for its pioneering role in Spanish business advisory, offering clients high-value administrative support and specialized assistance. Its approach includes long-term partnerships and a commitment to adapting services to meet evolving client needs, ensuring consistency and reliability.
Delivery Footprint
Headquartered in Barcelona, Spain, the company operates using an onshore delivery model. It serves clients primarily within the Spanish market, with teams dedicated to providing localized support tailored to client requirements.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Clients
Microsoft Australia
What's the main service provided by
Daem
?
Daem specializes in providing back-office operations alongside a range of advisory and administrative BPO services. Their offerings include change management and training, legal process outsourcing (LPO), market and competitive intelligence, and business and financial research. This diverse service portfolio is designed to help organizations streamline their operations and enhance compliance across various functions.
What additional services does
Daem
provide?
When was
Daem
founded?
Daem was established in 1977, making it a well-respected player in the BPO industry for over 46 years. With a long history of experience, the company has continually adapted to the changing business landscape, allowing it to effectively support its clients through various economic cycles.
What industry verticals does
Daem
serve?
Daem primarily serves clients in the healthcare and life sciences sectors. This focus allows the company to tailor its services to meet the specific needs and compliance requirements of businesses operating within these highly regulated industries.
What delivery model does
Daem
offer?
Daem utilizes an onshore delivery model, which means that their services are provided from within the client's country, in this case, Spain. This approach offers clients the advantage of localized support, ensuring that teams are well-versed in local regulations and cultural nuances, thus enhancing the effectiveness of their services.
How many employees and/or seats does
Daem
have?
Can
Daem
be considered a good service provider for startups?
While Daem has a solid track record in providing comprehensive back-office support, its extensive service offerings and experience may be more advantageous for established businesses rather than startups. However, startups looking for specialized assistance in areas like market research or training could still find value in Daem’s tailored services.
Can
Daem
be considered a good service provider for SMBs?
Daem is well-suited for small and medium businesses (SMBs) that seek to optimize their operations without the overhead of extensive in-house teams. Their wide range of services, combined with their commitment to adapting to client needs, makes them a reliable partner for SMBs focused on growth and operational efficiency.
Can
Daem
be considered a good service provider for enterprises?
Daem's extensive experience and sophisticated service offerings position it as a reliable provider for enterprises and large companies. With a strong focus on compliance and a multidisciplinary team, Daem can cater to the complex needs of large organizations, ensuring consistency and high-quality support tailored to their operational requirements.
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