Cynet Virtual Advantage Call Center And Outsourcing
Sales and Lead-Generation Services
Cynet Virtual Advantage is a call center and outsourcing company that provides sales and lead-generation services for banking and financial services, known for its commitment to client security and high-quality support.
Size
51-200
Private
Mission
About
Cynet Virtual Advantage offers sales and lead-generation services along with customer experience and contact center solutions for clients in banking and financial services. The company operates using an offshore model and supports Australian clients.
It is recognized for its family-oriented work environment, with a focus on delivering exceptional outsourcing solutions and ensuring client satisfaction.
Services
Cynet Virtual Advantage provides sales and lead-generation services supported by customer experience and contact center solutions, as well as virtual assistance and web development. These services cover both inbound and outbound channels and are tailored to support clients' administrative and technical needs.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Technical Support (Tier 1/2)
Web Development
Social Media Management
Industries Served
The company serves clients in banking and financial services, specifically focusing on mortgage and financial consultation for the Australian market. It has experience supporting various client types with services aligned to industry-specific requirements.
Unique Stregths
Cynet Virtual Advantage is known for its commitment to client security, offering notarized agreements and guaranteed results. Its approach includes a family-oriented work environment and regular employee recognition, which help deliver consistent and high-quality service.
Delivery Footprint
Headquartered in Apalit, Pampanga, Philippines, the company operates using an offshore delivery model. It serves clients primarily in Australia, with teams working in a supportive and accommodating environment.
Certifications
No items found.
Verticals
Banking & Financial Services
Clients
No items found.
What's the main service provided by
Cynet Virtual Advantage Call Center And Outsourcing
?
Cynet Virtual Advantage Call Center And Outsourcing specializes in sales and lead-generation services, complemented by a range of customer experience and contact center solutions. Their offerings encompass both inbound and outbound customer interactions, including inbound customer support, outbound telesales and retention efforts, as well as technical support across various tiers. Additionally, they provide web development and social media management services, ensuring a comprehensive approach to meeting clients' needs.
What additional services does
Cynet Virtual Advantage Call Center And Outsourcing
provide?
When was
Cynet Virtual Advantage Call Center And Outsourcing
founded?
Established in 2015, Cynet Virtual Advantage Call Center And Outsourcing has been operating for approximately nine years. Since its inception, the company has focused on delivering high-quality outsourcing solutions tailored to the needs of its clients.
What industry verticals does
Cynet Virtual Advantage Call Center And Outsourcing
serve?
Cynet Virtual Advantage primarily serves the Banking & Financial Services sector. The company concentrates on providing specialized support for mortgage and financial consultation, particularly catering to the Australian market.
What delivery model does
Cynet Virtual Advantage Call Center And Outsourcing
offer?
Cynet Virtual Advantage employs an offshore delivery model, meaning that their operations are conducted from the Philippines to serve clients located in other countries, predominantly Australia. This approach allows them to leverage cost efficiencies while providing high-quality service and support to their clients.
How many employees and/or seats does
Cynet Virtual Advantage Call Center And Outsourcing
have?
Cynet Virtual Advantage has a workforce comprising between 51 and 200 employees. This size allows the company to maintain a balance between personalized service and the capacity to handle a variety of client needs effectively.
Can
Cynet Virtual Advantage Call Center And Outsourcing
be considered a good service provider for startups?
Cynet Virtual Advantage can be a suitable service provider for startups, particularly those in the Banking & Financial Services sector. Their experience in sales and lead-generation services can help new businesses establish a foothold in a competitive market. Moreover, their offshore delivery model can offer cost-effective solutions that allow startups to focus on growth without the burden of extensive operational costs.
Can
Cynet Virtual Advantage Call Center And Outsourcing
be considered a good service provider for SMBs?
For small and medium-sized businesses, Cynet Virtual Advantage presents a compelling option due to their scalable service offerings and commitment to client satisfaction. Their range of inbound and outbound services enables SMBs to enhance their customer interactions and drive growth. Additionally, the company’s family-oriented culture fosters a supportive environment, which can be advantageous for smaller firms looking to build strong relationships with their service providers.
Can
Cynet Virtual Advantage Call Center And Outsourcing
be considered a good service provider for enterprises?
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