Cyfuture
IT Infrastructure and Managed Services
Cyfuture is a leading BPO provider that offers IT infrastructure and managed services for banking, financial services, telecommunications, and healthcare, known for its extensive experience and client-centric approach.
Size
1K-5K
Private
10m-50m
Mission
To provide inventive business solutions that ensure high-caliber performance and enhance brand image for organizations of all sizes.
About
Cyfuture offers IT infrastructure and managed services along with back-office operations, finance and accounting, and customer experience services for clients in banking, financial services, telecommunications, and healthcare. The company operates using an offshore model and supports clients globally, including Fortune 500 companies.
It is recognized for its high-caliber performance and innovative solutions, with over 20 years of experience in delivering exceptional customer experiences and technology-driven services.
Services
Cyfuture provides IT infrastructure and managed services supported by back-office operations, finance and accounting, and customer experience services. These services include technical support, data entry, order management, claims processing, and financial planning, tailored to support various client needs across sectors.
Capabilities
Technical Support (Tier 1/2)
Data Entry & Data Processing
Order Management & Fulfilment
Claims Processing
Billing & Invoicing
Procure-to-Pay (P2P)
Accounts Payable
Accounts Receivable
Payroll Accounting
Financial Planning & Analysis (FP&A)
Tax Compliance & Filing
Treasury & Cash Management
Recruitment Process Outsourcing (RPO)
Talent Sourcing & Screening
Onboarding Administration
Payroll Processing
Benefits Administration
Employee Helpdesk
Market & Competitive Intelligence
Business & Financial Research
Data Engineering & ETL
Descriptive & Diagnostic Analytics
Predictive Modelling
Business Intelligence & Dashboarding
Customer & Marketing Analytics
Industries Served
The company serves clients in banking, financial services, telecommunications, and healthcare. It has experience supporting organizations of all sizes, from startups to Fortune 500 companies, with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Cyfuture is known for its client-centric approach and commitment to innovation, offering clients scalable solutions that adapt to their evolving needs. Its operational practices include a focus on quality and certification, ensuring consistent service delivery and reliability.
Delivery Footprint
Headquartered in India, the company operates using an offshore delivery model. It serves clients across the US, UK, and other global markets, with teams working in hybrid environments depending on client requirements.
Certifications
No items found.
Verticals
Banking & Financial Services
Telecommunications & Media
Healthcare & Life Sciences
Clients
No items found.
What's the main service provided by
Cyfuture
?
Cyfuture specializes in providing IT infrastructure and managed services, complemented by a suite of back-office operations and finance and accounting solutions. Their offerings encompass a variety of sub-services, including technical support, data entry, order management, claims processing, and financial planning. This diverse range ensures that they can meet the unique needs of clients across different sectors effectively.
What additional services does
Cyfuture
provide?
In addition to its main services, Cyfuture offers a range of other capabilities including back-office operations, customer experience solutions, and comprehensive finance and accounting services. This extended portfolio ensures that they can support clients with various business needs, enhancing operational efficiency and customer satisfaction.
When was
Cyfuture
founded?
Cyfuture was established in 2001, which means the company has been in operation for over 23 years. Since its inception, it has evolved and adapted to the changing landscape of business services, demonstrating a commitment to innovation and client satisfaction.
What industry verticals does
Cyfuture
serve?
Cyfuture serves multiple industries, focusing primarily on Banking & Financial Services, Telecommunications & Media, and Healthcare & Life Sciences. This targeted approach allows them to tailor their offerings to meet the specific requirements and challenges of each sector.
What delivery model does
Cyfuture
offer?
Cyfuture employs an offshore delivery model, which means that the company provides services from locations outside the client's country, typically to leverage cost advantages and access specialized talent. This approach allows them to serve clients globally while maintaining high standards of service and efficiency.
How many employees and/or seats does
Cyfuture
have?
Cyfuture has a workforce ranging from 1,000 to 5,000 employees, indicating a substantial team capable of handling large-scale projects and diverse client needs. This size allows the company to maintain a robust operational structure while ensuring flexibility and responsiveness.
Can
Cyfuture
be considered a good service provider for startups?
Cyfuture can be an advantageous service provider for startups, given their extensive range of services and established experience in the industry. Their scalable solutions are designed to adapt to the evolving needs of emerging companies, providing essential support as they grow and navigate market challenges. However, startups should consider their specific service requirements and budget constraints when engaging with a provider of this scale.
Can
Cyfuture
be considered a good service provider for SMBs?
Small and medium businesses can benefit significantly from Cyfuture's offerings, especially due to their flexible service models and extensive service portfolio. The company's ability to provide tailored solutions means that SMBs can find support that aligns with their growth objectives, making Cyfuture a viable partner for businesses looking to enhance operational efficiency and customer engagement.
Can
Cyfuture
be considered a good service provider for enterprises?
Cyfuture is well-equipped to serve enterprises and large organizations, offering a reliable service backed by over two decades of experience. Their offshore delivery model, combined with a comprehensive suite of services, allows them to manage complex requirements effectively, making them a strong partner for large companies seeking innovative and scalable solutions.
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