Cybersoft
Back-Office Operations
Cybersoft Inc. is a pioneering BPO provider that offers back-office operations for industries such as insurance, healthcare, and real estate, known for its reliable and quality-driven services.
Size
51-200
Private
Mission
To deliver high-value advantages by providing reliable and cost-effective solutions.
About
Cybersoft Inc. offers back-office operations along with mortgage support services, content management, and legal transcription for clients in insurance, healthcare, and real estate. The company operates using a hybrid delivery model and supports clients across multiple regions.
It is recognized for its commitment to quality and customer experience, with a focus on delivering cost-effective solutions that ensure operational continuity.
Services
Cybersoft Inc. provides back-office operations supported by mortgage support services, content and records management, and legal transcription. These services cover a range of business functions, including customer support, data processing, and document management, tailored to support clients' operational needs.
Capabilities
Data Entry & Data Processing
Claims Processing
Document Indexing & Digitisation
Legal Process Outsourcing (LPO)
Customer & Marketing Analytics
Automation & RPA Enablement
Business & Financial Research
Industries Served
The company serves clients in insurance, healthcare, real estate, and financial services. It has experience supporting various organizations with services aligned to industry-specific requirements and technology platforms designed for efficiency and compliance.
Unique Stregths
Cybersoft Inc. is known for its reliability and quality, offering clients a hybrid delivery model that maximizes cost savings and performance. Its approach includes the
Delivery Footprint
Certifications
No items found.
Verticals
Insurance
Healthcare & Life Sciences
Real Estate & Property Management
Banking & Financial Services
Clients
Europe
What's the main service provided by
Cybersoft
?
Cybersoft specializes in back-office operations, providing a comprehensive suite of services designed to enhance business efficiencies. Their offerings include data entry and processing, claims processing, document indexing and digitization, legal process outsourcing (LPO), customer and marketing analytics, automation and RPA enablement, as well as business and financial research. This diverse range of services positions Cybersoft as a valuable partner for organizations seeking to streamline operations and improve service delivery.
What additional services does
Cybersoft
provide?
When was
Cybersoft
founded?
Cybersoft was established in 1988, marking over 35 years of experience in providing back-office solutions. Founded in San Francisco, California, the company has continually adapted to the evolving needs of its clients, leveraging its extensive industry knowledge to deliver reliable and cost-effective services.
What industry verticals does
Cybersoft
serve?
Cybersoft serves a variety of industries, focusing primarily on Insurance, Healthcare & Life Sciences, Real Estate & Property Management, and Banking & Financial Services. This targeted approach allows them to tailor their services to meet the specific needs and challenges faced by organizations within these sectors.
What delivery model does
Cybersoft
offer?
The delivery model employed by Cybersoft is a hybrid approach, combining onshore and offshore resources to maximize efficiency and cost-effectiveness. This model allows them to tap into global talent while ensuring that clients receive timely and reliable services, regardless of their location. By utilizing a multi-shore mix, Cybersoft can maintain operational continuity and flexibility in meeting client demands.
How many employees and/or seats does
Cybersoft
have?
Cybersoft has a workforce comprising between 51 and 200 employees, enabling it to maintain a balance between personalized service and operational scalability. This size allows for a collaborative culture while providing the capacity to handle various client needs effectively.
Can
Cybersoft
be considered a good service provider for startups?
Can
Cybersoft
be considered a good service provider for SMBs?
Cybersoft is well-positioned to support small and medium-sized businesses (SMBs) with its scalable offerings and hybrid delivery model. Their diverse range of services can help SMBs enhance operational efficiency and reduce costs, making them a suitable partner for businesses looking to grow and adapt in a competitive landscape. The company's commitment to quality and customer experience further strengthens their appeal to this segment.
Can
Cybersoft
be considered a good service provider for enterprises?
Cybersoft is also a reliable partner for enterprises and large companies, thanks to its extensive experience and robust service portfolio. The hybrid delivery model allows them to scale operations according to the complex needs of larger organizations while ensuring high-quality service delivery. Their focus on industries such as insurance and healthcare provides them with the expertise necessary to handle sophisticated projects, making them a strong contender for enterprises seeking dependable back-office solutions.
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