Cutting Edge BPO
HR Recruitment and Payroll
Cutting Edge BPO is a comprehensive outsourcing firm that provides HR, recruitment, and payroll services for insurance, banking, healthcare, and technology sectors, known for its bilingual and bicultural expertise.
Size
1-10
Private
Mission
About
Cutting Edge BPO offers HR, recruitment, and payroll services along with customer experience and contact center solutions for clients in insurance, banking, healthcare, and technology. The company operates using an offshore and hybrid delivery model and supports clients globally.
It is recognized for its strong capabilities in debt collection and staff augmentation, with a team of fully bilingual and bicultural agents ensuring effective communication and service delivery.
Services
Cutting Edge BPO provides HR, recruitment, and payroll services supported by customer experience and contact center solutions. These services include recruitment process outsourcing, talent sourcing, payroll processing, and outbound telesales, tailored to support various business functions and client needs.
Capabilities
Recruitment Process Outsourcing (RPO)
Talent Sourcing & Screening
Payroll Processing
Customer & Marketing Analytics
Outbound Telesales & Retention
Lead Research & List Building
Appointment Setting
Marketing Automation & CRM Ops
Campaign Management
Social Media Management
Web Development
Billing & Invoicing
Accounts Payable
Accounts Receivable
Industries Served
The company serves clients in insurance, banking, healthcare, and technology sectors. It has experience supporting diverse organizations with services aligned to industry-specific requirements and technology platforms such as CRM systems and financial software.
Unique Stregths
Cutting Edge BPO is known for its bilingual and bicultural workforce, offering clients enhanced communication and cultural alignment. Its approach includes an integrated service model that ensures seamless solutions across multiple domains, helping clients achieve operational efficiency and growth.
Delivery Footprint
Headquartered in Mexico, the company operates using an offshore and hybrid delivery model. It serves clients across North America and beyond, with teams working in remote and virtual environments to meet client needs.
Certifications
No items found.
Verticals
Insurance
Banking & Financial Services
Healthcare & Life Sciences
Technology & SaaS
Clients
No items found.
What's the main service provided by
Cutting Edge BPO
?
Cutting Edge BPO specializes in providing comprehensive HR, recruitment, and payroll services. Their offerings include Recruitment Process Outsourcing (RPO), talent sourcing and screening, payroll processing, as well as outbound telesales and customer analytics. These services are designed to enhance operational efficiency and cater to diverse client needs across various sectors.
What additional services does
Cutting Edge BPO
provide?
In addition to its core offerings in HR recruitment and payroll, Cutting Edge BPO provides a range of other services including customer experience and contact center solutions, finance and accounting support, as well as marketing operations. This extended service portfolio enables the company to assist clients in various operational aspects, enhancing overall business effectiveness.
When was
Cutting Edge BPO
founded?
Cutting Edge BPO was founded in 2008, which gives the company 16 years of experience in the BPO industry. Since its establishment, it has grown to provide specialized services, particularly in HR and customer experience, establishing a solid reputation among its clients.
What industry verticals does
Cutting Edge BPO
serve?
The company primarily serves clients in the Insurance, Banking & Financial Services, Healthcare & Life Sciences, and Technology & SaaS sectors. This diverse industry focus allows Cutting Edge BPO to tailor its services to meet the specific needs and challenges faced by businesses in these domains.
What delivery model does
Cutting Edge BPO
offer?
Cutting Edge BPO employs a versatile delivery model that includes offshore, hybrid (a mix of multiple locations), and work-from-home or virtual options. Offshore delivery means that services are provided from locations outside the client's country, often to leverage cost advantages and specialized skills. This approach ensures that the company can meet client demands effectively while maintaining flexibility in service delivery.
How many employees and/or seats does
Cutting Edge BPO
have?
Cutting Edge BPO operates with a small team of between 1 to 10 employees. This size allows for a focused and dedicated approach to client services, ensuring personalized attention and agile responses to customer needs.
Can
Cutting Edge BPO
be considered a good service provider for startups?
Cutting Edge BPO can be a suitable service provider for startups looking for personalized and flexible solutions. With its small team size, the company can offer tailored services that align with the unique challenges and budget constraints often faced by new businesses. Additionally, its focus on HR and recruitment can help startups build their teams effectively from the ground up.
Can
Cutting Edge BPO
be considered a good service provider for SMBs?
Small and medium businesses may find Cutting Edge BPO to be a valuable partner due to its comprehensive service offerings and flexible delivery model. The company's ability to provide customized solutions in HR, payroll, and customer experience positions it as a supportive ally for SMBs aiming for growth and operational efficiency without the overhead of larger BPO firms.
Can
Cutting Edge BPO
be considered a good service provider for enterprises?
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.