Cube International
Customer Experience and Contact Center
Rubix Cube BPO is an offshore outsourcing firm that provides customer experience and contact center solutions for various industries, known for its comprehensive service offerings and commitment to customer satisfaction.
Size
11-50
Private
1m-10m
Mission
About
Rubix Cube BPO offers customer experience and contact center solutions along with technical support, customer retention, and data entry services for clients in multiple sectors. The company operates using an offshore model and supports businesses seeking efficient and effective customer engagement.
It is recognized for its diverse service range, with a strong focus on enhancing customer interactions and driving retention through skilled teams and tailored solutions.
Services
Rubix Cube BPO provides customer experience and contact center solutions supported by technical support, customer retention, and data entry services. These services cover various channels, including outbound telesales, technical assistance, and appointment setting, tailored to support client needs in enhancing customer engagement and satisfaction.
Capabilities
Outbound Telesales & Retention
Technical Support (Tier 1/2)
Sales Chat & Live Demonstrations
Sales Enablement Content
Appointment Setting
Data Entry & Data Processing
Industries Served
The company serves clients in diverse industries, including retail, finance, and technology. It has experience supporting businesses of all sizes, with services aligned to specific industry requirements and technology platforms.
Unique Stregths
Rubix Cube BPO is known for its comprehensive service offerings and commitment to customer satisfaction, offering clients a skilled workforce dedicated to maintaining high service standards. Its approach includes a focus on operational efficiency and customer-centric solutions, ensuring consistency and quality at scale.
Delivery Footprint
Headquartered in the Philippines, the company operates using an offshore delivery model. It serves clients across various geographies, with teams working in remote environments to meet the diverse needs of its clientele.
Certifications
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Verticals
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Clients
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What's the main service provided by
Cube International
?
Cube International specializes in delivering comprehensive customer experience and contact center solutions. Their offerings include outbound telesales, technical support across various tiers, sales chat and live demonstrations, sales enablement content, appointment setting, and data entry and processing services. This diverse range of services is designed to enhance client engagement and ensure customer satisfaction across multiple channels.
What additional services does
Cube International
provide?
When was
Cube International
founded?
Cube International was established in 1980, making it a company with over 40 years of experience in the business process outsourcing industry. Since its inception, it has developed a strong reputation for providing effective customer engagement solutions tailored to various sectors.
What industry verticals does
Cube International
serve?
What delivery model does
Cube International
offer?
Cube International operates using an offshore delivery model, which means that its services are provided from locations outside of the client's country, primarily from the Philippines. This approach allows the company to offer competitive pricing and access to a skilled workforce while maintaining a focus on operational efficiency and high service quality.
How many employees and/or seats does
Cube International
have?
Cube International has a workforce size ranging from 11 to 50 employees. This relatively small team allows for agility and personalized service, enabling them to adapt quickly to client needs and changes in the market.
Can
Cube International
be considered a good service provider for startups?
Cube International can be a suitable service provider for startups seeking to establish a strong customer engagement strategy. With their diverse service offerings and a dedicated team, they can help startups navigate the complexities of customer interactions while providing cost-effective solutions that fit within limited budgets. Their offshore delivery model further allows startups to access skilled resources without the overhead of local hiring.
Can
Cube International
be considered a good service provider for SMBs?
Cube International is well-positioned to support small and medium businesses looking for flexible customer engagement solutions. Their range of services is designed to scale according to the specific needs of SMBs, allowing these businesses to enhance customer interactions and retention without the burden of extensive infrastructure. The company's experience across various industries adds to its capability to deliver tailored solutions that foster growth.
Can
Cube International
be considered a good service provider for enterprises?
While Cube International offers a variety of services that can benefit larger companies, its scale may not fully align with the extensive needs of large enterprises. However, for mid-sized enterprises seeking reliable customer experience and support solutions, Cube International's commitment to operational efficiency and customer satisfaction can provide valuable support. Their offshore model allows for effective cost management while maintaining service quality.
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