CROCKER
IT Infrastructure and Managed Services
Crocker Communications is a telecommunications company that provides IT infrastructure and managed services for the telecommunications and media sectors, known for its commitment to quality and innovation in communication technology.
Size
51-200
Private
10m-50m
Mission
About
Crocker Communications offers IT infrastructure and managed services along with technical support for clients in telecommunications and media. The company operates using an onshore model and supports businesses across the U.S.
It is recognized for its high-quality engineering and innovative solutions, with a legacy rooted in the pioneering spirit of its founder, Albert Crocker.
Services
Crocker Communications provides IT infrastructure and managed services supported by technical support. These services cover voice, data, and network solutions, tailored to support businesses in enhancing their communication capabilities.
Capabilities
Technical Support (Tier 1/2)
Industries Served
The company serves clients in telecommunications and media. It has experience supporting businesses of all sizes with services aligned to their specific communication needs and technology platforms.
Unique Stregths
Crocker Communications is known for its commitment to quality and innovation, offering clients customized solutions that reflect the pioneering legacy of its founder. Its approach includes robust support and implementation of advanced telecommunications infrastructure, ensuring reliability and performance.
Delivery Footprint
Headquartered in Greenfield, Massachusetts, the company operates using an onshore delivery model. It serves clients across the U.S., with teams working locally to provide dedicated customer service and technical support.
Certifications
No items found.
Verticals
Telecommunications & Media
Clients
No items found.
What's the main service provided by
CROCKER
?
CROCKER specializes in providing IT infrastructure and managed services, with a strong emphasis on technical support at Tier 1 and Tier 2 levels. This comprehensive service offering is designed to enhance communication capabilities for businesses in various sectors, ensuring that clients receive tailored support and solutions that meet their unique needs.
What additional services does
CROCKER
provide?
When was
CROCKER
founded?
CROCKER was established in 1882, making it a well-established company with over 140 years of experience in the industry. This long history highlights its resilience and adaptability in the ever-evolving technology landscape.
What industry verticals does
CROCKER
serve?
CROCKER primarily serves the Telecommunications & Media industries, focusing on delivering solutions that cater to the specific communication needs of businesses within these sectors. Their expertise allows them to effectively support a diverse range of clients, from small enterprises to larger corporations.
What delivery model does
CROCKER
offer?
CROCKER operates using an onshore delivery model, which means that their services are provided locally within the United States. This approach allows for closer collaboration with clients, ensuring that support and services are delivered efficiently and effectively by teams that understand the local market dynamics.
How many employees and/or seats does
CROCKER
have?
CROCKER employs between 51 and 200 individuals, indicating a small to medium-sized workforce. This size allows the company to maintain agility while providing dedicated attention to its clients, fostering strong relationships and personalized service.
Can
CROCKER
be considered a good service provider for startups?
CROCKER can be a suitable service provider for startups, particularly those in the telecommunications and media sectors. Given their expertise in IT infrastructure and managed services, startups can benefit from tailored solutions that help establish robust communication systems from the outset. The onshore delivery model also ensures that startups receive responsive and localized support as they navigate their initial growth phases.
Can
CROCKER
be considered a good service provider for SMBs?
CROCKER is well-positioned to support small and medium-sized businesses with its scalable service offerings and commitment to quality. Their experience in serving various client sizes means that SMBs can leverage customized IT solutions that align with their growth objectives. The robust support provided by CROCKER allows these businesses to enhance their communication capabilities effectively, ensuring they remain competitive in their respective markets.
Can
CROCKER
be considered a good service provider for enterprises?
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