Crescent
Back-Office Operations
Crescent Business Support is a UK-based BPO provider that offers back-office operations for a diverse range of businesses, known for its client-focused approach and local expertise.

Size

1-10
Private

Mission

To support business owners by providing expert virtual assistance and business process outsourcing, allowing them to focus on growth and customer service.

About

Crescent Business Support offers back-office operations along with HR, recruitment, and payroll services for clients in various sectors. The company operates using an onshore model and supports UK-based businesses.

It is recognized for its reliability and commitment to meeting deadlines, with a team of experienced professionals dedicated to enhancing business efficiency.

Services

Crescent Business Support provides back-office operations supported by HR, recruitment, and payroll services, along with virtual assistance and social media management. These services cover various administrative and operational tasks, tailored to support clients in streamlining their business functions.

Capabilities

Billing & Invoicing
Payroll Processing
Employee Helpdesk
Learning & Development Support
Social Media Management

Industries Served

The company serves clients across a broad spectrum of business types, from sole traders to large corporations. It has experience supporting diverse client needs with services aligned to general business requirements, ensuring flexibility and adaptability.

Unique Stregths

Crescent Business Support is known for its commitment to client satisfaction and local expertise, offering clients reliable and efficient service. Its approach includes matching the best associates to each business's needs and maintaining open communication, which helps deliver consistent support.

Delivery Footprint

Headquartered in the UK, the company operates using an onshore delivery model. It serves clients throughout the UK, leveraging a network of local virtual assistants and freelancers to ensure quality and compliance.

Certifications

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Verticals

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Clients

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What's the main service provided by
Crescent
?
Crescent specializes in back-office operations, providing a robust framework for businesses to enhance their efficiency. In addition to their main service, they offer a variety of sub-services including billing and invoicing, payroll processing, employee helpdesk support, learning and development assistance, and social media management. This comprehensive range enables clients to streamline their operations and focus on core business activities.
What additional services does
Crescent
provide?
In addition to their primary focus on back-office operations, Crescent also extends its capabilities to include HR recruitment and payroll services. This diversification enhances their service portfolio, making them a one-stop solution for clients seeking comprehensive business support.
When was
Crescent
founded?
Crescent was established in 2018, marking its entry into the business support sector. With over five years of experience, the company has grown to provide essential virtual assistance and business process outsourcing services tailored for various industries.
What industry verticals does
Crescent
serve?
What delivery model does
Crescent
offer?
Crescent employs an onshore delivery model, meaning that their services are provided from within the United Kingdom. This approach allows them to leverage local talent and comply with regional standards, ensuring high-quality service and effective communication with clients throughout the UK.
How many employees and/or seats does
Crescent
have?
Crescent has a small workforce, consisting of between 1 to 10 employees. This compact team size facilitates a personalized service experience, allowing them to build strong relationships with clients and respond swiftly to their needs.
Can
Crescent
be considered a good service provider for startups?
Crescent presents a favorable option for startups looking for reliable business support. With their small team size, they can offer personalized attention that is often crucial for new businesses. Their range of services, including back-office operations and HR support, allows startups to focus on growth and customer engagement without being overwhelmed by administrative tasks.
Can
Crescent
be considered a good service provider for SMBs?
Small and medium businesses can greatly benefit from Crescent's services due to their flexible approach and commitment to client satisfaction. The company's experience in providing tailored support across various sectors positions them well to address the unique challenges that SMBs face, helping them to streamline operations and allocate resources effectively for growth.
Can
Crescent
be considered a good service provider for enterprises?
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