CPM UK specializes in providing sales outsourcing services, with a strong emphasis on sales and lead-generation. Their offerings encompass various aspects including outbound telesales and retention efforts, as well as customer and marketing analytics, and campaign management. This diverse service portfolio is designed to help clients effectively boost their sales and enhance customer engagement across multiple channels.

In addition to its primary offerings, CPM UK provides a range of other services that enhance its value proposition. This includes customer experience and contact center services, analytics and data solutions, and marketing operations, which collectively support businesses in optimizing their customer interactions and operational efficiency.

Founded in 1936, CPM UK has been operational for over 87 years. Since its establishment, the company has evolved significantly, adapting to the changing landscape of business process outsourcing while maintaining a strong commitment to its clients and the industries it serves.

CPM UK operates across several key sectors, including Retail & e-Commerce, Technology & SaaS, and Gaming & Entertainment. This diverse industry focus allows them to cater to a wide range of client needs and provide tailored solutions that address specific market challenges.

CPM UK employs a hybrid delivery model that combines onshore, nearshore, and offshore capabilities. Onshore refers to services delivered from the same country as the client, while nearshore involves providing services from a neighboring country. Offshore, in contrast, refers to operations conducted from a distant location. This flexible approach allows CPM UK to meet diverse client requirements effectively, leveraging the strengths of each delivery method.

CPM UK has a workforce ranging between 1,000 to 5,000 employees. This substantial team size enables the company to handle a variety of projects and scale its services according to client demands, ensuring efficient service delivery.