Cpm Uk
Sales and Lead-Generation Services
CPM International is a global leader in outsourced sales and brand experience that provides sales outsourcing for retail, technology, and automotive sectors, known for its comprehensive, insight-driven strategies.
Size
201-500
Public
over-1b
Mission
To inspire and influence human behavior to drive growth.
About
CPM International offers sales outsourcing along with customer experience and contact center services for clients in retail, technology, and automotive sectors. The company operates using an agile, omni-channel delivery model and supports global brands.
It is recognized for its extensive experience and commitment to driving client success, with a strong focus on social responsibility and sustainability.
Services
CPM International provides sales outsourcing supported by customer experience and contact center services. These services include inbound customer support, outbound telesales, multilingual support, and quality assurance, tailored to support diverse client needs across various channels.
Capabilities
Outbound SDR / Cold Calling
Appointment Setting
Campaign Management
Customer & Marketing Analytics
Data Quality & Governance
Market & Competitive Intelligence
Quality Assurance & Monitoring
Industries Served
The company serves clients in retail, technology, and automotive sectors. It has experience supporting iconic brands with services aligned to industry-specific requirements and technology platforms, ensuring effective engagement and customer retention.
Unique Stregths
CPM International is known for its global reach and award-winning status in outsourced sales, offering clients a unique blend of commitment, energy, and innovation. Its approach includes insight-led strategies and a collaborative culture, which help deliver impactful results at scale.
Delivery Footprint
Headquartered within the Omnicom Group, the company operates using an agile, omni-channel delivery model. It serves clients across multiple markets and languages, with teams working in both onshore and nearshore environments depending on client needs.
Certifications
No items found.
Verticals
Retail & e-Commerce
Technology & SaaS
Non-Profit & NGOs
Clients
No items found.
What's the main service provided by
Cpm Uk
?
Cpm Uk specializes in sales outsourcing, offering a robust suite of services aimed at enhancing customer engagement. Their primary focus is on sales and lead-generation services, complemented by a variety of sub-services including outbound sales development, appointment setting, campaign management, customer and marketing analytics, data quality and governance, market intelligence, and quality assurance. This comprehensive service offering allows them to cater effectively to their clients' diverse needs.
What additional services does
Cpm Uk
provide?
When was
Cpm Uk
founded?
Cpm Uk was established in 1936, making it a company with nearly 88 years of experience in the industry. Over the decades, it has evolved to become a significant player in the sales outsourcing and customer service sectors, adapting to changing market demands and technological advancements.
What industry verticals does
Cpm Uk
serve?
Cpm Uk serves a variety of sectors, focusing primarily on Retail & e-Commerce, Technology & SaaS, and Non-Profit & NGOs. This strategic positioning enables the company to tailor its services to meet the specific needs of clients across these industries.
What delivery model does
Cpm Uk
offer?
Cpm Uk employs an onshore delivery model, which means they provide services from within the client's country rather than outsourcing to distant locations. This approach facilitates closer collaboration and communication with clients, ensuring a higher level of service quality and responsiveness to customer needs.
How many employees and/or seats does
Cpm Uk
have?
Cpm Uk has a workforce ranging from 201 to 500 employees, indicating a substantial team dedicated to delivering high-quality services. This size allows the company to maintain a balance between personalized service and the capability to manage large-scale projects effectively.
Can
Cpm Uk
be considered a good service provider for startups?
Cpm Uk can be a suitable service provider for startups, particularly those in the retail and technology sectors. With their extensive experience and focus on sales outsourcing, they can help startups establish a solid customer base and implement effective lead-generation strategies. However, startups should consider their specific needs and budget, as the company's resources may be better aligned with mid-sized to large enterprises.
Can
Cpm Uk
be considered a good service provider for SMBs?
Cpm Uk is well-equipped to support small and medium businesses (SMBs) due to their scalable service offerings and commitment to customer success. The company's wide range of services, including lead generation and appointment setting, provides SMBs with the flexibility needed to grow their customer outreach and engagement without the overhead of maintaining a large in-house team. Their experience in diverse industries also positions them to understand and adapt to the unique challenges faced by SMBs.
Can
Cpm Uk
be considered a good service provider for enterprises?
Cpm Uk is an excellent choice for enterprises and large companies seeking reliable outsourcing solutions. With over 88 years of industry experience, their sophisticated service offerings are designed to meet the demands of larger organizations. Their onshore delivery model ensures close alignment with client objectives, while their commitment to quality assurance and performance monitoring enhances reliability and effectiveness across projects.
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