CPM International
Sales and Lead-Generation Services
CPM International is a global sales outsourcing and brand experience company that provides sales and lead-generation services for Food & Drink, Luxury, Technology, and Automotive sectors, known for its innovative, insight-led approach.
Size
5K-10K
Private
Mission
To inspire and influence human behavior through insight-led strategies in sales, marketing, and customer experience.
About
CPM International offers sales outsourcing along with customer experience and contact center services for clients in Food & Drink, Luxury, Technology, and Automotive industries. The company operates using a hybrid delivery model and supports clients globally.
It is recognized for its commitment to corporate social responsibility, with a focus on sustainability and community engagement, ensuring a positive impact wherever it operates.
Services
CPM International provides sales outsourcing supported by customer experience and contact center services, along with specific offerings such as outbound telesales and retention, customer and marketing analytics, and campaign management. These services cover various channels and are tailored to support clients' needs in maximizing sales and enhancing customer engagement.
Capabilities
Outbound SDR / Cold Calling
Inbound Lead Qualification
Sales Chat & Live Demonstrations
Sales Enablement Content
Customer & Marketing Analytics
Campaign Management
Content Creation & Localisation
Social Media Management
Email Marketing Production
Data Collection & Survey Programming
Industries Served
The company serves clients in Food & Drink, Luxury, Technology, and Automotive sectors. It has experience supporting iconic brands with services aligned to industry-specific requirements and technology platforms, leveraging data science and AI to optimize performance.
Unique Stregths
CPM International is known for its innovative, insight-led approach, offering clients a unique blend of global reach and localized focus. Its operational practices include a commitment to sustainability and ethical standards, which help deliver consistent results at scale.
Delivery Footprint
Headquartered in Spain, the company operates using a hybrid delivery model. It serves clients across multiple international markets, with teams working in both onshore and nearshore environments to meet diverse client needs.
Certifications
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Verticals
Retail & e-Commerce
Technology & SaaS
Gaming & Entertainment
Travel Hospitality & Leisure
Clients
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What's the main service provided by
CPM International
?
CPM International specializes in sales outsourcing, primarily focusing on sales and lead-generation services. Their offerings encompass a wide range of activities, including outbound sales development representatives (SDR) and cold calling, inbound lead qualification, sales chat and live demonstrations, and the creation of sales enablement content. Additionally, they provide customer and marketing analytics, campaign management, content creation and localization, social media management, email marketing production, and data collection and survey programming, ensuring comprehensive support for their clients' sales strategies.
What additional services does
CPM International
provide?
In addition to their primary focus on sales and lead-generation services, CPM International offers a suite of other capabilities, including customer experience and contact center services, marketing operations, and AI and data services. This extended portfolio allows the company to address a broader spectrum of client needs, providing comprehensive support that enhances overall business performance.
When was
CPM International
founded?
Founded in 2008, CPM International has been operational for approximately 16 years. Since its establishment, the company has grown to become a notable player in the sales outsourcing and customer experience sector, building a reputation for delivering effective solutions tailored to various client needs.
What industry verticals does
CPM International
serve?
CPM International serves a diverse range of industries, including Retail & e-Commerce, Technology & SaaS, Gaming & Entertainment, and Travel, Hospitality & Leisure. This focus allows them to cater to the specific requirements of clients across these sectors, leveraging their expertise to enhance sales and customer engagement.
What delivery model does
CPM International
offer?
CPM International employs a hybrid delivery model that includes onshore, nearshore, offshore, and multi-shore approaches. Onshore services are provided within the same country as the client, while nearshore services are offered from neighboring countries. Offshore services involve operations from distant locations, enabling cost-effective solutions. This multi-shore mix allows CPM International to adapt to various client needs and preferences, ensuring effective service delivery across different markets.
How many employees and/or seats does
CPM International
have?
CPM International has a robust workforce ranging between 5,000 to 10,000 employees. This significant number of staff enables the company to scale its services effectively and meet the demands of its diverse client base across various industries.
Can
CPM International
be considered a good service provider for startups?
Can
CPM International
be considered a good service provider for SMBs?
Can
CPM International
be considered a good service provider for enterprises?
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