Courtesy Point Technologies Inc.
IT Infrastructure and Managed Services
Courtesy Point Technologies, Inc. is a technology-driven partner that provides IT infrastructure and managed services for the travel, hospitality, and leisure sectors, known for its specialized solutions tailored to the unique demands of these industries.
Size
11-50
Private
Mission
About
Courtesy Point Technologies offers IT infrastructure and managed services along with technical support and process assessment for clients in the travel, hospitality, and leisure sectors. The company operates using an offshore model and supports clients globally.
It is recognized for its flagship product, the Infrasys Gourmate POS system, which enhances operational efficiency for high-volume food service businesses and luxury hotels.
Services
Courtesy Point Technologies provides IT infrastructure and managed services supported by technical support and process assessment. These services cover a range of operational needs, including point-of-sale systems and property management solutions, tailored to support the unique requirements of the hospitality and leisure industries.
Capabilities
Technical Support (Tier 1/2)
Process Assessment & Transition Management
Performance Management & SLA Reporting
Industries Served
The company serves clients in the travel, hospitality, and leisure sectors. It has experience supporting prestigious clients such as Shangri-La Hotels and Resorts and Crowne Plaza Hotels, with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Courtesy Point Technologies is known for its deep expertise in the hospitality sector, offering clients innovative technology solutions that streamline operations. Its approach includes comprehensive after-sales support and end-to-end solutions, ensuring operational consistency and efficiency.
Delivery Footprint
Headquartered in Makati City, Philippines, the company operates using an offshore delivery model. It serves clients across various countries, with teams working in remote environments to meet diverse client needs.
Certifications
No items found.
Verticals
Travel Hospitality & Leisure
Clients
No items found.
What's the main service provided by
Courtesy Point Technologies Inc.
?
Courtesy Point Technologies Inc. specializes in IT infrastructure and managed services designed to meet the unique operational needs of clients, particularly in the travel, hospitality, and leisure sectors. Their offerings include technical support at both Tier 1 and Tier 2 levels, process assessment and transition management, as well as performance management and SLA reporting, ensuring a comprehensive approach to service delivery.
What additional services does
Courtesy Point Technologies Inc.
provide?
When was
Courtesy Point Technologies Inc.
founded?
Courtesy Point Technologies Inc. was established in 2003, marking over 20 years of operation in the industry. Since its inception, the company has developed a strong foothold in providing specialized IT services tailored to the hospitality and leisure sectors.
What industry verticals does
Courtesy Point Technologies Inc.
serve?
The company primarily serves clients in the travel, hospitality, and leisure industries. This focus allows them to tailor their technology solutions to meet the specific demands and challenges faced by businesses in these sectors.
What delivery model does
Courtesy Point Technologies Inc.
offer?
Courtesy Point Technologies Inc. employs an offshore delivery model, which means that their services are provided from a different country, in this case, the Philippines, to clients located globally. This approach facilitates cost-effective solutions while maintaining high levels of service quality through remote support teams.
How many employees and/or seats does
Courtesy Point Technologies Inc.
have?
The company has a workforce ranging from 11 to 50 employees. This size enables Courtesy Point Technologies to maintain a close-knit team, fostering collaboration and personalized service for their clients.
Can
Courtesy Point Technologies Inc.
be considered a good service provider for startups?
While Courtesy Point Technologies Inc. is tailored more toward the hospitality and leisure sectors, their range of managed services could be beneficial for startups within these industries. However, startups may find limited scalability options due to the company's size and focus on established businesses. New enterprises looking for comprehensive IT solutions might consider them if they align closely with the hospitality sector's demands.
Can
Courtesy Point Technologies Inc.
be considered a good service provider for SMBs?
Courtesy Point Technologies Inc. presents a promising option for small to medium-sized businesses, particularly those in the hospitality sector. Their expertise in IT infrastructure and managed services, combined with a focus on operational efficiency, allows them to support SMBs in achieving growth. However, potential clients should consider how well their service offerings align with specific operational needs.
Can
Courtesy Point Technologies Inc.
be considered a good service provider for enterprises?
While Courtesy Point Technologies Inc. has a solid foundation in providing IT services, it may not be the most suitable choice for large enterprises seeking extensive scale and complexity in their IT operations. Their service offerings are more focused on niche markets within the hospitality sector, which might not fully cater to the diverse needs of larger organizations looking for comprehensive, enterprise-level solutions.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.