Corpshore Solutions specializes in delivering exceptional customer experience and contact center services, complemented by robust back-office operations and IT infrastructure. Their offerings include a variety of sub-services such as inbound customer support, tier 1 and tier 2 technical support, data engineering and ETL, business intelligence and dashboarding, campaign management, legal process outsourcing, as well as business and financial research. Additionally, they provide automation and RPA enablement, along with social media management, all tailored to enhance operational efficiency for their clients.

Corpshore Solutions was established in 2019, marking its entry into the business process outsourcing sector. As of 2024, the company has been operating for approximately five years, building a reputation for delivering effective customer experience solutions and support services across various industries.

Corpshore Solutions serves a diverse range of industries, focusing on Telecommunications & Media, Banking & Financial Services, Technology & SaaS, Retail & e-Commerce, Travel, Hospitality & Leisure, as well as Healthcare & Life Sciences. This broad industry engagement allows them to tailor their services to meet specific client needs across different sectors.

Corpshore Solutions employs a versatile delivery model that includes onshore, nearshore, and offshore options. Onshore services are provided within the same country as the client, offering direct communication and cultural alignment. Nearshore solutions are delivered from countries close to the client, facilitating easy collaboration and time zone compatibility. Offshore services, on the other hand, leverage teams in countries with cost-effective labor, enhancing operational efficiency while maintaining high service quality.

Corpshore Solutions currently has a workforce ranging from 11 to 50 employees. This size allows for a close-knit team environment, fostering collaboration and agility in service delivery, while also enabling them to provide personalized attention to their clients.

Corpshore Solutions is well-suited to support small and medium businesses (SMBs) with its scalable service offerings and flexible delivery model. Their experience in tailoring solutions to meet specific industry needs ensures that SMBs can benefit from high-quality customer support and operational efficiencies without the burden of significant overhead costs. The company's commitment to measurable performance improvements makes it an attractive partner for SMBs looking to enhance their customer experience.

While Corpshore Solutions has the capabilities to serve enterprises and large companies, its size may limit its appeal to the very largest organizations. However, its strong service portfolio, which includes advanced solutions like business intelligence and automation, positions it as a reliable choice for mid-sized enterprises seeking to improve operational efficiency. The flexible delivery model also enables them to cater to the specific needs of larger clients, ensuring that they can scale their services effectively.