Corpone Staffing Solutions Pvt Ltd
Customer Experience and Contact Center
CorpOne BPO is a leading outsourcing provider that provides customer experience and contact center solutions for telecom, banking, healthcare, and e-commerce sectors, known for its award-winning service quality and multilingual support.
Size
201-500
Private
Mission
About
CorpOne BPO offers customer experience and contact center solutions along with back-office operations and IT infrastructure management for clients in telecom, banking, healthcare, and e-commerce. The company operates using a hybrid delivery model and supports clients across various geographies.
It is recognized for its commitment to service quality, with over 14 awards for excellence and a capacity to handle over half a million calls daily, ensuring efficient and effective customer interactions.
Services
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Technical Support (Tier 1/2)
Claims Processing
Customer & Marketing Analytics
Industries Served
Unique Stregths
Delivery Footprint
Certifications
No items found.
Verticals
Insurance
Healthcare & Life Sciences
Clients
No items found.
What's the main service provided by
Corpone Staffing Solutions Pvt Ltd
?
Corpone Staffing Solutions Pvt Ltd specializes in delivering customer experience and contact center solutions. Their offerings encompass a range of services including inbound customer support, outbound telesales and retention, technical support at Tier 1 and 2 levels, claims processing, and customer and marketing analytics. This comprehensive suite is designed to enhance business efficiency and ensure high levels of customer satisfaction.
What additional services does
Corpone Staffing Solutions Pvt Ltd
provide?
In addition to its primary focus on back-office operations, Corporate Co offers a range of other services, including knowledge and research services as well as IT infrastructure and managed services. This expanded service portfolio enables the company to provide comprehensive solutions that cater to the diverse needs of its clients.
When was
Corpone Staffing Solutions Pvt Ltd
founded?
Corpone Staffing Solutions Pvt Ltd was established in 2005, marking nearly two decades of experience in the BPO industry as of 2024. Since its inception, the company has grown and adapted to meet the evolving demands of its clients across various sectors.
What industry verticals does
Corpone Staffing Solutions Pvt Ltd
serve?
The company primarily serves clients in the Insurance, Healthcare & Life Sciences sectors. By focusing on these verticals, Corpone Staffing Solutions is able to cater to industry-specific requirements and deliver tailored solutions that ensure compliance and operational effectiveness.
What delivery model does
Corpone Staffing Solutions Pvt Ltd
offer?
Corpone Staffing Solutions Pvt Ltd utilizes an offshore delivery model, which means that their services are provided from a different country, specifically India, to clients located in various geographies. This approach allows the company to leverage cost efficiencies while maintaining high service standards, ensuring that clients receive quality support regardless of their location.
How many employees and/or seats does
Corpone Staffing Solutions Pvt Ltd
have?
Corpone Staffing Solutions Pvt Ltd employs between 201 and 500 individuals, indicating a robust workforce that is capable of managing a high volume of customer interactions effectively. This size enables the company to offer a range of services while maintaining a personalized touch in client relationships.
Can
Corpone Staffing Solutions Pvt Ltd
be considered a good service provider for startups?
Can
Corpone Staffing Solutions Pvt Ltd
be considered a good service provider for SMBs?
Can
Corpone Staffing Solutions Pvt Ltd
be considered a good service provider for enterprises?
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