Cornerstone Business Solutions primarily specializes in back-office operations, providing a comprehensive range of services designed to enhance operational efficiency. Their offerings extend to inbound customer support, technical support at both Tier 1 and Tier 2 levels, billing and invoicing, as well as accounts payable and receivable. Additionally, they manage payroll processing and various financial operations, such as procure-to-pay and order-to-cash processes. This suite of services is tailored to help clients concentrate on their core business functions while ensuring that administrative tasks are handled effectively.

In addition to their primary focus on back-office operations, Cornerstone Business Solutions offers a robust portfolio of customer experience and contact center services. These additional capabilities further enhance their ability to support clients, ensuring comprehensive solutions that address both operational and customer-facing aspects of business.

Cornerstone Business Solutions was established in 2017, marking its inception in the competitive BPO landscape. As of 2024, the company has been in operation for approximately seven years, during which it has grown significantly and established itself as a reputable provider of outsourcing services.

Cornerstone Business Solutions is dedicated to serving a select range of industries, including Healthcare & Life Sciences, Real Estate & Property Management, and Banking & Financial Services. This targeted focus allows them to tailor their offerings to meet the specific needs and requirements of clients within these sectors.

Cornerstone Business Solutions utilizes a flexible delivery model that encompasses onshore, nearshore, and offshore operations. Onshore refers to services provided within the same country as the client, while nearshore involves outsourcing to neighboring countries. Offshore operations are conducted in countries with lower operational costs, allowing for a diverse approach to service delivery that meets the varied needs of their clients.

Cornerstone Business Solutions boasts a workforce of over 10,000 employees, signifying a substantial scale of operations. This large team enables the company to effectively manage a diverse range of client needs and provide extensive support across various service offerings.

Cornerstone Business Solutions is well-positioned to cater to enterprises and large organizations, given its significant scale and extensive service offerings. With over 10,000 employees and a focus on compliance and operational efficiency, the company can deliver reliable, high-quality services that meet the complex demands of large businesses. Their ability to operate through various delivery models—onshore, nearshore, and offshore—adds an additional layer of flexibility and capacity, making them a suitable partner for enterprises looking to enhance their operational framework.