Cornerstone
Back-Office Operations
Cornerstone BPO is a HIPAA-compliant outsourcing firm that provides back-office operations for the healthcare and life sciences sectors, known for its commitment to quality and customer satisfaction.
Size
Private
Mission
About
Cornerstone BPO offers back-office operations along with claims processing and order management & fulfillment for clients in healthcare and life sciences. The company operates using an offshore model and supports healthcare providers and organizations.
It is recognized for its HIPAA-compliant services, with a knowledgeable team dedicated to delivering high-quality support and operational excellence.
Services
Cornerstone BPO provides back-office operations supported by claims processing and order management & fulfillment. These services cover essential administrative functions and are tailored to support healthcare providers and organizations in managing their operational needs efficiently.
Capabilities
Claims Processing
Order Management & Fulfilment
Industries Served
The company serves clients in healthcare and life sciences. It has experience supporting healthcare providers with services aligned to industry-specific requirements and technology platforms, ensuring compliance and operational efficiency.
Unique Stregths
Cornerstone BPO is known for its commitment to quality and customer satisfaction, offering clients reliable and compliant services. Its approach includes a focus on HIPAA compliance and a dedicated team that ensures consistent service delivery and operational excellence.
Delivery Footprint
Headquartered in Lincoln, Nebraska, the company operates using an offshore delivery model. It serves clients across the United States, with teams working in remote environments to meet diverse client needs.
Certifications
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Verticals
Healthcare & Life Sciences
Clients
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What's the main service provided by
Cornerstone
?
Cornerstone specializes in back-office operations, primarily focusing on claims processing and order management & fulfillment. These core services are designed to assist healthcare providers and organizations in efficiently managing their operational tasks, ensuring that essential administrative functions are handled with precision and reliability.
What additional services does
Cornerstone
provide?
In addition to its primary services in customer experience and contact center solutions, CorpOne BPO also offers back-office operations. This includes a variety of support functions that help businesses streamline their processes and enhance operational efficiency, further complementing their core service offerings.
When was
Cornerstone
founded?
Cornerstone was established in 1970, marking over 53 years of experience in the BPO industry as of 2024. Since its inception, the company has built a strong reputation for delivering high-quality back-office support, particularly in the healthcare and life sciences sectors.
What industry verticals does
Cornerstone
serve?
Cornerstone primarily serves clients in the healthcare and life sciences sectors. The company is well-equipped to address the specific needs and regulatory requirements of these industries, ensuring that its services align with the latest technologies and compliance standards.
What delivery model does
Cornerstone
offer?
Cornerstone operates using an offshore delivery model, which means that its services are provided from a location outside the client's country, allowing for cost-effective solutions and access to a broader talent pool. This model enables Cornerstone to support clients effectively while maintaining high standards of service delivery.
How many employees and/or seats does
Cornerstone
have?
Can
Cornerstone
be considered a good service provider for startups?
Can
Cornerstone
be considered a good service provider for SMBs?
Cornerstone is well-positioned to support small and medium businesses, particularly in the healthcare sector. With its extensive experience and a flexible service approach, the company can assist SMBs in streamlining their operations and scaling their services efficiently. By leveraging Cornerstone's capabilities, SMBs can focus on their core competencies while ensuring that essential back-office functions are handled expertly.
Can
Cornerstone
be considered a good service provider for enterprises?
For enterprises and large companies, Cornerstone stands out as a reliable service provider due to its commitment to quality and operational excellence. The company’s experience in handling complex requirements in the healthcare sector, along with its HIPAA-compliant services, positions it as a strong partner for organizations seeking dependable and sophisticated BPO solutions.
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