Contalents
Back-Office Operations
Contalents is a dynamic outsourcing firm that provides back-office operations for retail and e-commerce, known for its extensive workforce of trained data annotators and AI-driven solutions.
Size
Private
Mission
About
Contalents offers back-office operations along with AI and data services for clients in retail and e-commerce. The company operates using an offshore model and supports businesses globally.
It is recognized for its comprehensive data solutions, with a dedicated team of over 400 annotation professionals ensuring quality and efficiency in data processing projects.
Services
Contalents provides back-office operations supported by AI and data services and specific offerings such as data entry, data processing, and content creation. These services cover operational workflows and data management, tailored to support businesses in optimizing their processes and making data-driven decisions.
Capabilities
Data Entry & Data Processing
Data Quality & Governance
Data Annotation & Labelling
Content Creation & Localisation
Industries Served
The company serves clients in retail and e-commerce. It has experience supporting businesses with services aligned to industry-specific requirements, leveraging advanced technology for data annotation and management.
Unique Stregths
Contalents is known for its extensive, well-trained workforce and commitment to quality, offering clients a scalable solution for their operational needs. Its approach includes dedicated project coordinators to ensure efficiency and accuracy in service delivery.
Delivery Footprint
Headquartered in Cairo, Egypt, the company operates using an offshore delivery model. It serves clients across various global markets, with teams working remotely to meet diverse client requirements.
Certifications
No items found.
Verticals
Retail & e-Commerce
Technology & SaaS
Clients
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What's the main service provided by
Contalents
?
Contalents specializes in providing back-office operations with a strong emphasis on supporting clients through AI and data services. Their offerings include a range of sub-services such as data entry and data processing, data quality and governance, data annotation and labeling, as well as content creation and localization. This comprehensive suite of services is designed to optimize operational workflows and enhance data management for businesses across various sectors.
What additional services does
Contalents
provide?
In addition to their core back-office operations, Contalents offers a range of additional services that include AI and Data Services as well as Knowledge and Research Services. These extended capabilities allow them to cater to a broader spectrum of client needs, enhancing their value proposition in the business process outsourcing landscape.
When was
Contalents
founded?
Contalents was established in 2016, marking the beginning of its journey in the business process outsourcing industry. As of 2024, the company has been operational for approximately eight years, building a strong reputation in the field of back-office operations and data services.
What industry verticals does
Contalents
serve?
Contalents serves key sectors including Retail & e-Commerce and Technology & SaaS. Their focus on these industries allows them to tailor their services to meet specific client needs, utilizing advanced technology to enhance operational efficiency and effectiveness.
What delivery model does
Contalents
offer?
Contalents operates using an offshore delivery model, which means they provide services from a location outside the client's country, often leveraging cost advantages and access to specialized talent. This approach allows them to efficiently manage projects and meet diverse client requirements across various global markets.
How many employees and/or seats does
Contalents
have?
Can
Contalents
be considered a good service provider for startups?
Contalents can be a suitable service provider for startups, particularly those in the retail and e-commerce sectors. Their expertise in back-office operations and data management can help new businesses streamline their processes and focus on growth. With a dedicated team and a commitment to quality, Contalents can provide the support startups need to establish their operational foundations and make data-driven decisions early on.
Can
Contalents
be considered a good service provider for SMBs?
Small and medium businesses can find a valuable partner in Contalents due to their scalable solutions and comprehensive service portfolio. The company's ability to adapt its offerings to meet the specific requirements of SMBs positions them as a flexible partner that can support growth and operational efficiency. Their offshore delivery model also allows SMBs to access high-quality services without the burden of significant overhead costs.
Can
Contalents
be considered a good service provider for enterprises?
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