Contact Center Grupo
Back-Office Operations
CCGL is a diversified company that provides back-office operations for logistics, transport & supply-chain and retail & e-commerce, known for its extensive experience in the dairy supply chain.
Size
201-500
Private
Mission
About
CCGL offers back-office operations along with order management & fulfilment, billing & invoicing, procurement administration, and inventory management support for clients in logistics, transport & supply-chain and retail & e-commerce. The company operates using an onshore or nearshore model and supports local and broader markets.
It is recognized for its integrated approach combining agricultural expertise with robust logistics, ensuring efficient production and distribution across its operations.
Services
CCGL provides back-office operations supported by order management & fulfilment, billing & invoicing, procurement administration, and inventory management support. These services cover essential business functions and are tailored to support logistics and supply chain management, as well as retail operations.
Capabilities
Order Management & Fulfilment
Billing & Invoicing
Procurement Administration
Inventory Management Support
Industries Served
The company serves clients in logistics, transport & supply-chain and retail & e-commerce. It has experience supporting various sectors with services aligned to industry-specific requirements, ensuring operational efficiency and reliability.
Unique Stregths
CCGL is known for its extensive experience in the Brazilian agricultural and dairy markets, offering clients a comprehensive understanding of the supply chain. Its approach includes leveraging logistics capabilities to support efficient product distribution, which helps deliver consistency at scale.
Delivery Footprint
Headquartered in Brazil, the company operates using an onshore or nearshore delivery model. It serves clients across local and broader markets, with teams working in hybrid environments depending on client needs.
Certifications
No items found.
Verticals
Retail & e-Commerce
Logistics Transport & Supply-Chain
Clients
No items found.
What's the main service provided by
Contact Center Grupo
?
Contact Center Grupo specializes in providing back-office operations that are essential for effective business management. Their service offerings include order management and fulfillment, billing and invoicing, procurement administration, and support for inventory management. These services are designed to enhance operational efficiency and support clients in various sectors, particularly in logistics and retail.
What additional services does
Contact Center Grupo
provide?
When was
Contact Center Grupo
founded?
Contact Center Grupo was established in 2009, which means it has been in operation for over 14 years. This lengthy experience has allowed the company to build a solid reputation in the industry, particularly in providing back-office solutions.
What industry verticals does
Contact Center Grupo
serve?
Contact Center Grupo serves a diverse range of industries, focusing primarily on Logistics, Transport & Supply-Chain, and Retail & e-Commerce. Their expertise in these sectors ensures that they can effectively meet the specific needs and challenges faced by clients in these fields.
What delivery model does
Contact Center Grupo
offer?
How many employees and/or seats does
Contact Center Grupo
have?
Contact Center Grupo employs between 201 and 500 individuals, placing them within a mid-sized workforce category. This size allows them to maintain a balance between personalized service and the capacity to handle larger projects efficiently.
Can
Contact Center Grupo
be considered a good service provider for startups?
Contact Center Grupo offers a strong suite of back-office services that can greatly benefit startups looking to streamline their operations. With their focus on order management and fulfillment, as well as billing and invoicing, they can help startups establish efficient processes from the ground up. Their operational flexibility, combined with their experience in logistics and retail, makes them a valuable partner for emerging businesses navigating their initial growth phases.
Can
Contact Center Grupo
be considered a good service provider for SMBs?
For small and medium businesses, Contact Center Grupo presents a compelling option due to their scalable service offerings and industry expertise. Their back-office solutions are designed to enhance operational efficiency, which is crucial for SMBs looking to optimize their resources. The company's established presence in logistics and retail further supports small to medium enterprises in navigating competitive markets, making them an ideal service provider for growth.
Can
Contact Center Grupo
be considered a good service provider for enterprises?
Contact Center Grupo is well-positioned to serve enterprises and larger companies, thanks to their comprehensive service portfolio and significant experience in the logistics and retail sectors. Their robust back-office operations can provide reliable support for large-scale operations, ensuring that complex processes such as order management and procurement are handled efficiently. Moreover, their recognition for having the most satisfied savings customers speaks to their commitment to quality and reliability, essential attributes for enterprise-level partnerships.
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