Conneqt
Back-Office Operations
Conneqt Business Solutions Ltd. is a premier BPO provider that offers back-office operations for banking and financial services, known for its advanced technology and omnichannel engagement capabilities.

Size

51-200
Private

Mission

To help clients grow revenues, improve operational efficiency, and increase customer satisfaction through technology and innovative digital services.

About

Conneqt Business Solutions Ltd. offers back-office operations along with customer experience and contact center services for clients in banking and financial services, retail, and technology. The company operates using an offshore delivery model and supports clients globally.

It is recognized for its commitment to enhancing client revenues and operational efficiencies, with a workforce exceeding 10,000 professionals dedicated to delivering superior customer satisfaction.

Services

Conneqt Business Solutions Ltd. provides back-office operations supported by customer experience and contact center services, finance and accounting, and IT infrastructure management. These services cover a wide range of business functions, including data entry, claims processing, and financial planning, tailored to support clients in various sectors.

Capabilities

Data Entry & Data Processing
Order Management & Fulfilment
Claims Processing
Billing & Invoicing
Procurement Administration
Accounts Payable
Accounts Receivable
Financial Planning & Analysis (FP&A)
Recruitment Process Outsourcing (RPO)
Talent Sourcing & Screening
Onboarding Administration
Payroll Processing
Cybersecurity Operations (SOC)
Cloud Migration & Management

Industries Served

The company serves clients in banking and financial services, retail and e-commerce, and technology. It has experience supporting diverse businesses with services aligned to industry-specific requirements and technology platforms, ensuring operational efficiency and compliance.

Unique Stregths

Conneqt is known for its omnichannel approach and innovative digital tools, offering clients scalable and secure customer engagement solutions. Its operational practices include leveraging advanced technology for improved productivity and performance metrics, which help deliver consistency at scale.

Delivery Footprint

Headquartered in Bangalore, India, the company operates using an offshore delivery model. It serves clients across various geographies, with teams working in remote environments to meet diverse client needs.

Certifications

No items found.

Verticals

Banking & Financial Services
Retail & e-Commerce
Technology & SaaS

Clients

No items found.
What's the main service provided by
Conneqt
?
Conneqt specializes in back-office operations, providing a comprehensive suite of services designed to enhance business efficiency. Their offerings include data entry and processing, order management and fulfillment, claims processing, billing and invoicing, and accounts payable and receivable. Additionally, they support financial planning and analysis, recruitment process outsourcing, talent sourcing and screening, onboarding administration, payroll processing, as well as cybersecurity operations and cloud migration and management. This diverse range of services is tailored to meet the specific needs of their clientele.
What additional services does
Conneqt
provide?
In addition to their primary focus on back-office operations, Conneqt also provides a range of other services including customer experience and contact center solutions, finance and accounting services, as well as IT infrastructure and managed services. This extended service portfolio enables them to support a wider array of business functions and enhance their clients' operational capabilities.
When was
Conneqt
founded?
Conneqt was established in 2004, which means the company has been in operation for approximately 20 years. Since its inception, Conneqt has focused on delivering innovative business solutions to help clients optimize their operational processes and enhance customer satisfaction.
What industry verticals does
Conneqt
serve?
Conneqt serves a variety of industries, including Banking & Financial Services, Retail & e-Commerce, and Technology & SaaS. This diverse industry focus allows them to tailor their services to meet the unique demands and challenges faced by clients in these sectors.
What delivery model does
Conneqt
offer?
Conneqt operates using an offshore delivery model, which means that their services are provided from locations outside the client’s country. This approach enables them to leverage cost efficiencies while maintaining high-quality service delivery. By utilizing a remote workforce, they can cater to clients across different geographies, ensuring flexibility and responsiveness to client needs.
How many employees and/or seats does
Conneqt
have?
Conneqt has a workforce ranging from 51 to 200 employees. This size allows them to maintain a balance between personalized service and the capacity to handle a variety of projects, ensuring that they can meet the needs of their clients effectively.
Can
Conneqt
be considered a good service provider for startups?
Can
Conneqt
be considered a good service provider for SMBs?
Conneqt is well-positioned to serve small and medium businesses (SMBs) due to its scalable service offerings and commitment to operational efficiency. With a comprehensive suite of back-office services and customer experience solutions, SMBs can leverage Conneqt’s expertise to streamline their processes and improve customer satisfaction. The company's offshore delivery model also provides cost-effective solutions that are beneficial for SMBs looking to optimize their resources.
Can
Conneqt
be considered a good service provider for enterprises?
Conneqt can be a suitable partner for enterprises and large companies, thanks to its robust service capabilities and experience in managing complex operations. The company’s diverse service offerings, combined with their offshore delivery model, allow them to efficiently handle large-scale projects while ensuring high-quality output. Enterprises seeking reliable support with back-office functions and customer engagement can benefit from Conneqt’s innovative solutions designed to enhance operational efficiency.
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