Connect Managed Services
IT Infrastructure and Managed Services
Connect is a global systems integrator that provides IT infrastructure and managed services for enterprises, known for its technology-enabled customer experience solutions.
Size
51-200
Private
Mission
About
Connect offers IT infrastructure and managed services along with CX consulting & journey mapping, network monitoring & management, cloud migration & management, and cybersecurity operations for clients in various sectors. The company operates using a work-from-home/virtual model and supports global enterprises.
It is recognized for its deep technical expertise and commitment to delivering personalized customer experiences, with a focus on innovation and sustainability.
Services
Connect provides IT infrastructure and managed services supported by CX consulting & journey mapping, network monitoring & management, cloud migration & management, and cybersecurity operations. These services cover a range of technology-enabled solutions tailored to enhance customer experiences and streamline operations for businesses.
Capabilities
CX Consulting & Journey Mapping
Network Monitoring & Management
Cloud Migration & Management
Cybersecurity Operations (SOC)
Change Management & Training
Industries Served
The company serves clients in various sectors, focusing on global enterprises that require advanced customer experience, networking, and unified communications solutions. It has experience supporting large organizations with complex digital transformation needs.
Unique Stregths
Connect is known for its client-first philosophy and commitment to excellence, offering clients a unique blend of operational, commercial, and technical expertise. Its approach includes a focus on sustainability and responsible corporate citizenship, ensuring that solutions are not only effective but also socially responsible.
Delivery Footprint
Headquartered globally, the company operates using a work-from-home/virtual delivery model. It serves clients across multiple regions, with teams working remotely to meet diverse client needs.
Certifications
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Verticals
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Clients
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What's the main service provided by
Connect Managed Services
?
Connect Managed Services specializes in IT infrastructure and managed services, providing a range of technology-driven solutions aimed at enhancing customer experiences. Their service offerings include CX consulting and journey mapping, network monitoring and management, cloud migration and management, as well as cybersecurity operations. This comprehensive suite of services is designed to meet the diverse needs of businesses across various sectors.
What additional services does
Connect Managed Services
provide?
When was
Connect Managed Services
founded?
Connect Managed Services was established in 2002, marking over 21 years of experience in the industry as of 2024. Since its inception, the company has built a reputation for its technical expertise and commitment to delivering high-quality managed services and customer experiences.
What industry verticals does
Connect Managed Services
serve?
What delivery model does
Connect Managed Services
offer?
Connect Managed Services operates using a work-from-home and virtual delivery model, which allows them to efficiently serve clients across multiple regions. This approach means that their teams can work remotely, providing flexibility and accessibility while maintaining high standards in service delivery. The company's virtual framework supports a diverse client base, enhancing operational efficiency and responsiveness.
How many employees and/or seats does
Connect Managed Services
have?
Connect Managed Services employs between 51 to 200 individuals, positioning itself as a mid-sized company. This workforce size enables the company to maintain a balance between personalized service and scalable operations, ensuring that they can meet the demands of their clients effectively.
Can
Connect Managed Services
be considered a good service provider for startups?
While Connect Managed Services has a solid array of services that could potentially benefit startups, their mid-sized employee base and established presence in IT and managed services may not provide the level of flexibility that many startups seek. Startups often require agile service providers that can adapt quickly to changing needs, and while Connect does have a robust offering, their focus on larger enterprises might make them less suited for the dynamic requirements of early-stage companies.
Can
Connect Managed Services
be considered a good service provider for SMBs?
Connect Managed Services is well-positioned to support small and medium-sized businesses (SMBs) with its extensive service portfolio and commitment to customer experience. Their ability to provide tailored IT infrastructure and managed services can significantly aid SMBs in scaling their operations and enhancing their technological capabilities. Additionally, their virtual delivery model allows for flexibility, which is crucial for SMBs looking to grow without the burden of heavy overhead costs.
Can
Connect Managed Services
be considered a good service provider for enterprises?
Connect Managed Services is an excellent fit for enterprises and large companies due to its comprehensive service offerings and proven expertise in managing complex digital transformations. Their extensive experience in supporting large organizations positions them as a reliable partner, particularly in areas such as cybersecurity operations and cloud management. The company’s client-first philosophy ensures that they deliver sophisticated solutions that align with the strategic goals of larger enterprises, making them a valuable asset in today’s competitive landscape.
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