Complete Outsourcing Solutions
Back-Office Operations
CompleteOS is an Australian company that provides back-office operations for various sectors, known for its comprehensive offshore team-building solutions.
Size
1-10
Private
Mission
About
CompleteOS offers back-office operations along with customer experience and contact center services for clients in diverse industries. The company operates using an offshore model and supports Australian businesses seeking to optimize costs and enhance operational efficiency.
It is recognized for its seamless integration and continuous support, ensuring that client companies effectively manage their offshore teams.
Services
CompleteOS provides back-office operations supported by customer experience and contact center services. These services include inbound customer support, email support, payroll accounting, and web development. Each solution is tailored to support various business functions, enhancing operational efficiency for client companies.
Capabilities
Inbound Customer Support
Email Support
Billing & Invoicing
Data Entry & Data Processing
Payroll Accounting
Procurement Administration
Web Development
Industries Served
The company serves clients across multiple sectors, emphasizing roles in customer support, administration, bookkeeping, and web development. It has experience supporting Australian businesses with services aligned to their operational needs.
Unique Stregths
CompleteOS is known for its comprehensive support throughout the hiring process, offering clients assistance from initial candidate sourcing to employee onboarding and ongoing management. Its approach includes continuous support to ensure offshore teams operate effectively and align with clients’ business objectives.
Delivery Footprint
Headquartered in Australia, the company operates using an offshore delivery model, primarily staffing teams from the Philippines. It serves clients across Australia, providing flexible solutions that adapt to varying business requirements.
Certifications
No items found.
Verticals
No items found.
Clients
Audi
KPMG
ITV
What's the main service provided by
Complete Outsourcing Solutions
?
Complete Outsourcing Solutions specializes in back-office operations, providing a range of services designed to enhance organizational efficiency. Their offerings include inbound customer support, email management, billing and invoicing, data entry and processing, payroll accounting, procurement administration, and web development. By tailoring these services to meet the specific needs of various industries, CompleteOS helps businesses streamline their operations and improve customer experiences.
What additional services does
Complete Outsourcing Solutions
provide?
When was
Complete Outsourcing Solutions
founded?
Complete Outsourcing Solutions was established in 2019, marking its entry into the business process outsourcing sector. As of 2024, the company has been operational for five years, during which it has developed a reputation for delivering effective back-office and customer support services to businesses in Australia.
What industry verticals does
Complete Outsourcing Solutions
serve?
What delivery model does
Complete Outsourcing Solutions
offer?
Complete Outsourcing Solutions employs an offshore delivery model, which entails staffing teams primarily from the Philippines to provide services to clients in Australia. This approach allows the company to optimize costs while ensuring that clients receive high-quality support. Offshore outsourcing enables businesses to access skilled labor and specialized services without the overhead associated with onshore operations.
How many employees and/or seats does
Complete Outsourcing Solutions
have?
Complete Outsourcing Solutions operates with a small workforce, comprising between one to ten employees. This size allows the company to maintain a close-knit team, ensuring personalized attention and strong relationships with their clients while providing flexible and agile service delivery.
Can
Complete Outsourcing Solutions
be considered a good service provider for startups?
Computyne Business Process Services, with its small team and focused service offerings, can be a suitable partner for startups, particularly those in the retail and e-commerce sectors. Their ability to provide onshore support ensures that startups can benefit from responsive and personalized service, which is essential during the early stages of growth. However, startups should consider their specific needs and whether they align with the company’s service capabilities.
Can
Complete Outsourcing Solutions
be considered a good service provider for SMBs?
Small and medium businesses may find Complete Outsourcing Solutions to be a valuable partner due to their flexible service offerings and the ability to scale as needed. The company’s expertise in back-office operations and customer support can help SMBs enhance their operational efficiency, allowing them to focus on core business activities while maintaining high service standards. This adaptability makes CompleteOS a strong contender for SMBs looking to streamline their processes.
Can
Complete Outsourcing Solutions
be considered a good service provider for enterprises?
While Complete Outsourcing Solutions may not target enterprise-level clients specifically, their robust service portfolio and offshore delivery model can still provide substantial support for larger organizations seeking to optimize their back-office functions. However, enterprises typically require extensive scalability and complex integrations, which may not align with the company's smaller scale and workforce. Therefore, while they can offer valuable services, their fit may be more aligned with startups and SMBs looking for cost-effective and personalized support.
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