Complete Outsource Solutions
Customer Experience and Contact Center
Complete Outsource Solutions is a leading Irish outsource specialist that provides customer experience and contact center services for various sectors, known for its commitment to client success and tailored solutions.
Size
11-50
Private
Mission
To provide creative, intelligent, and cost-effective solutions that meet client needs.
About
Complete Outsource Solutions offers customer experience and contact center services along with telemarketing and credit control for clients in diverse industries. The company operates using an onshore model and supports businesses across Ireland.
It is recognized for its integrity and customer focus, with a dedicated team that adapts to meet the unique needs of each client.
Services
Complete Outsource Solutions provides customer experience and contact center services supported by telemarketing and credit control. These services cover inbound customer support and outbound telesales, tailored to support clients' operational needs and enhance customer satisfaction.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Industries Served
The company serves clients in various sectors, including retail, manufacturing, and financial services. It has experience supporting businesses of all sizes, ensuring that services align with industry-specific requirements and operational challenges.
Unique Stregths
Complete Outsource Solutions is known for its innovative approach and commitment to client success, offering tailored solutions that adapt to changing business environments. Its team is passionate about delivering results, working closely with clients to ensure a genuine partnership that drives growth.
Delivery Footprint
Headquartered in Ireland, the company operates using an onshore delivery model. It serves clients throughout the country, with teams dedicated to providing high-quality service and support based on client needs.
Certifications
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Verticals
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Clients
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What's the main service provided by
Complete Outsource Solutions
?
Complete Outsource Solutions specializes in delivering exceptional customer experience and contact center services. Their offerings include inbound customer support and outbound telesales and retention, ensuring they meet a wide range of operational needs while enhancing customer satisfaction for their clients.
What additional services does
Complete Outsource Solutions
provide?
In addition to their primary focus on customer experience and contact center services, Complete Outsource Solutions also offers finance and accounting services. This expanded portfolio allows them to provide comprehensive support tailored to various business needs.
When was
Complete Outsource Solutions
founded?
Complete Outsource Solutions was established in 2015, marking nearly a decade of experience in the business process outsourcing sector. Since its founding, the company has focused on providing innovative solutions tailored to the unique needs of its clients.
What industry verticals does
Complete Outsource Solutions
serve?
What delivery model does
Complete Outsource Solutions
offer?
Complete Outsource Solutions operates using an onshore delivery model, meaning that all services are provided from within Ireland. This approach allows for closer collaboration with clients and a deeper understanding of local market needs, while ensuring high-quality service delivery.
How many employees and/or seats does
Complete Outsource Solutions
have?
The company employs a dedicated team ranging from 11 to 50 individuals, allowing them to maintain a personalized approach to client service. This size enables flexibility and adaptability in the services they provide, ensuring they meet the specific demands of their clientele.
Can
Complete Outsource Solutions
be considered a good service provider for startups?
Complete Outsourcing Solutions can be an advantageous service provider for startups, particularly those looking to manage costs while accessing professional back-office support. With their range of services, startups can scale operations without the need for a large in-house team. The company's focus on tailored solutions means that new businesses can find support that aligns with their specific needs as they grow.
Can
Complete Outsource Solutions
be considered a good service provider for SMBs?
Small and medium businesses may find Complete Outsource Solutions particularly beneficial due to their scalable service offerings and experience across various industries. The company's focus on customer experience and their range of services enable them to support SMBs in growing their operations while ensuring high levels of customer satisfaction.
Can
Complete Outsource Solutions
be considered a good service provider for enterprises?
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