Compass Global Services Pvt Ltd
Back-Office Operations
Compass Global Services Pvt Ltd is a competitive BPO provider that provides back-office operations for diverse industries, known for its tailored solutions and strong technology foundation.
Size
51-200
Private
Mission
About
Compass Global Services Pvt Ltd offers back-office operations along with customer experience and contact center services for clients in various industries. The company operates using an offshore model and supports clients across North America, Europe, the Middle East, the Far East, and Australasia.
It is recognized for its competitive pricing and high-quality service delivery, with a cloud-based IT platform that enables efficient data processing and management.
Services
Compass Global Services Pvt Ltd provides back-office operations supported by customer experience and contact center services, as well as finance and accounting solutions. These services include customer service, documentation services, data entry, and accounting services, tailored to support client needs across various business functions.
Capabilities
Customer & Marketing Analytics
Data Entry & Data Processing
Billing & Invoicing
Accounts Payable
Accounts Receivable
Industries Served
The company serves clients in diverse industries, including those in North America, Europe, the Middle East, the Far East, and Australasia. It has experience supporting a broad range of clients with services aligned to industry-specific requirements and technology platforms such as its cloud-based IT platform, Zybo.
Unique Stregths
Compass Global Services is known for its commitment to quality service delivery, offering clients customized solutions that enhance customer growth and development. Its approach includes leveraging a cloud-based platform for paperless control and efficient data processing, which helps deliver consistency at scale.
Delivery Footprint
Headquartered in Bengaluru, India, the company operates using an offshore delivery model. It serves clients across multiple global regions, with teams working in remote environments to meet diverse client needs.
Certifications
DNV (Det Norske Veritas)
Verticals
No items found.
Clients
No items found.
What's the main service provided by
Compass Global Services Pvt Ltd
?
Compass Global Services Pvt Ltd specializes in back-office operations, focusing primarily on enhancing customer experiences and providing contact center services. Their comprehensive suite of offerings includes customer and marketing analytics, data entry and processing, as well as billing, invoicing, accounts payable, and accounts receivable services. This diverse range of solutions is tailored to meet the specific needs of clients across various industries.
What additional services does
Compass Global Services Pvt Ltd
provide?
In addition to its primary focus on back-office operations, Compass Global Services Pvt Ltd offers a variety of other services. These include HR recruitment and payroll, finance and accounting solutions, as well as knowledge and research services. This expanded service portfolio enables the company to provide comprehensive support across multiple business functions for its clients.
When was
Compass Global Services Pvt Ltd
founded?
Compass Global Services Pvt Ltd was established in 2007, marking its entry into the business process outsourcing industry. As of 2024, the company has been in operation for 17 years, during which it has developed a strong reputation in providing quality back-office solutions to clients worldwide.
What industry verticals does
Compass Global Services Pvt Ltd
serve?
What delivery model does
Compass Global Services Pvt Ltd
offer?
Compass Global Services Pvt Ltd employs an offshore delivery model, which involves providing services from a location outside the client's operational base, typically in a different country. This approach allows the company to leverage cost advantages while maintaining high-quality service levels. By utilizing remote teams, Compass Global Services can effectively cater to the diverse needs of clients across multiple global regions.
How many employees and/or seats does
Compass Global Services Pvt Ltd
have?
Compass Global Services Pvt Ltd has a workforce ranging between 51 and 200 employees. This size allows the company to maintain a balance between personalized service and the capability to handle a variety of client demands efficiently.
Can
Compass Global Services Pvt Ltd
be considered a good service provider for startups?
Competent Synergies can be a suitable service provider for startups looking for reliable and adaptable business process solutions. With a range of services that include customer support and recruitment process outsourcing, startups can benefit from a comprehensive support system that allows them to focus on their core business activities. Their flexible delivery model further enhances their ability to accommodate the dynamic needs of startups, making them a valuable partner during critical growth phases.
Can
Compass Global Services Pvt Ltd
be considered a good service provider for SMBs?
Small and medium businesses can find a reliable partner in Compass Global Services Pvt Ltd due to its flexible service offerings and commitment to quality. The company's experience in various industries and its ability to provide customized solutions make it well-suited to support the unique needs of SMBs. By leveraging their expertise, these businesses can enhance operational efficiency and focus on growth.
Can
Compass Global Services Pvt Ltd
be considered a good service provider for enterprises?
While Compass Global Services Pvt Ltd is equipped to handle the needs of larger enterprises, its scalability and service delivery model may be more advantageous for SMBs and startups. Enterprises might appreciate the company’s commitment to quality and its established practices, but they may require more extensive resources and specialized solutions that larger providers typically offer.
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