Comearth France
Customer Experience and Contact Center
COMEARTH is a leading provider of outsourced customer relationship management that provides customer experience and contact center services for various industries, known for its 100% inshore operations and ethical business practices.
Size
1-10
Private
under-1m
Mission
To build unique, flexible, and evolving outsourcing solutions for customer relationship management with a focus on quality, ethics, and added value.
About
COMEARTH offers customer experience and contact center services along with multilingual support and CX consulting for clients in insurance and other sectors. The company operates using an onshore model and supports clients across Europe.
It is recognized for its high employee retention and customized solutions, with a commitment to delivering quality services that align with client needs.
Services
COMEARTH provides customer experience and contact center services supported by multilingual support and CX consulting. These services cover inbound customer support, live chat, and email support, tailored to support client needs and enhance customer journeys.
Capabilities
Inbound Customer Support
Multilingual Support
Live Chat & Messaging Support
Email Support
CX Consulting & Journey Mapping
Industries Served
The company serves clients in insurance and other sectors. It has experience supporting small and medium enterprises as well as large corporations with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
COMEARTH is known for its 100% inshore operations, offering clients high-quality, ethical, and customizable CRM solutions. Its approach includes a strong focus on employee retention and sustainable business practices, which help deliver consistency and value at scale.
Delivery Footprint
Headquartered in Orsay, France, the company operates using an onshore delivery model. It serves clients across Europe, with teams working in on-site environments to ensure alignment with local market needs.
Certifications
No items found.
Verticals
Insurance
Clients
No items found.
What's the main service provided by
Comearth France
?
Comearth France specializes in delivering exceptional customer experience and contact center solutions. They offer a range of services including inbound customer support, multilingual assistance, live chat and messaging support, and email support. Additionally, their expertise extends to customer experience consulting and journey mapping, ensuring tailored solutions that align with client needs and enhance overall customer satisfaction.
What additional services does
Comearth France
provide?
When was
Comearth France
founded?
Comearth France was established in 2004, marking nearly 20 years of dedicated service in the customer relationship management sector. Since its inception, the company has focused on building innovative outsourcing solutions that prioritize quality and ethical practices.
What industry verticals does
Comearth France
serve?
Comearth France primarily serves the insurance industry, among others. Their industry focus allows them to tailor their services and solutions to meet the specific needs and challenges faced by clients within this sector.
What delivery model does
Comearth France
offer?
Comearth France utilizes an onshore delivery model, which means that their services are provided from within the client's own country, ensuring proximity and alignment with local market needs. This approach enables them to deliver high-quality support while maintaining close communication and cultural understanding with clients.
How many employees and/or seats does
Comearth France
have?
Comearth France operates with a small team comprising between 1 to 10 employees. This lean workforce allows for personalized service and agility in responding to client needs, contributing to a high level of employee retention and customer satisfaction.
Can
Comearth France
be considered a good service provider for startups?
Commercelab Ltd can be a suitable service provider for startups, given its small team size and focus on innovative technology solutions. Their offerings in software engineering and product development can provide the technological foundation needed for new businesses to establish a strong online presence. The company's flexibility and cloud-based model further support the dynamic requirements often seen in startup environments.
Can
Comearth France
be considered a good service provider for SMBs?
Comearth France is well-positioned to support small and medium-sized businesses (SMBs) due to its customizable service offerings and a strong commitment to quality. Their experience working with various clients enables them to provide tailored solutions that can adapt as businesses grow, making them a valuable partner for SMBs seeking to enhance their customer service capabilities.
Can
Comearth France
be considered a good service provider for enterprises?
While Comearth France primarily caters to smaller organizations, their focus on quality and flexibility may also appeal to larger companies looking for personalized service. However, enterprises might find limitations in scalability given the company's small size. It is advisable for larger corporations to assess their specific needs and consider how Comearth's specialized services align with their broader operational requirements.
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