Collective Solution
Customer Experience and Contact Center
Intrepid Investment Bankers is a premier investment banking firm that provides strategic advisory and capital raising services for middle-market companies, known for its client-centered approach and tenacity.
Size
51-200
Public
10m-50m
Mission
About
Intrepid Investment Bankers offers strategic advisory and capital raising services along with mergers and acquisitions support for clients in the middle market. The company operates using a client-centered model and supports businesses across various sectors.
It is recognized for its unique process designed to yield outsized results, with a strong emphasis on understanding each entrepreneur’s vision and value drivers.
Services
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Industries Served
Unique Stregths
Delivery Footprint
Certifications
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Verticals
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Clients
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What's the main service provided by
Collective Solution
?
Collective Solution specializes in enhancing customer experiences and providing contact center solutions. Their primary focus is on inbound customer support, ensuring that clients receive prompt and effective assistance. Additionally, they offer outbound telesales and retention services, helping businesses not only to attract new customers but also to retain existing ones through strategic engagement.
What additional services does
Collective Solution
provide?
When was
Collective Solution
founded?
Collective Solution was established in 2010, marking over 13 years of dedicated service in the industry. Since its inception, the company has been committed to providing high-quality customer service and revenue generation solutions, evolving alongside the changing needs of its clients.
What industry verticals does
Collective Solution
serve?
What delivery model does
Collective Solution
offer?
Collective Solution employs a versatile delivery model that encompasses both nearshore and offshore solutions. Nearshore services refer to operations conducted in neighboring countries, allowing for convenient time zones and cultural similarities, while offshore services involve operations in more distant locations. This approach enables the company to leverage a broader talent pool and provide cost-effective solutions without compromising service quality.
How many employees and/or seats does
Collective Solution
have?
Collective Solution currently has a workforce size ranging from 51 to 200 employees. This moderate employee base allows the company to maintain a personalized approach to client services while being agile enough to adapt to various client needs and market demands.
Can
Collective Solution
be considered a good service provider for startups?
Collective Solution Philippines can be a suitable service provider for startups, particularly those looking for flexible and cost-effective solutions in customer engagement. With a diverse range of services such as inbound customer support and social media management, startups can benefit from their expertise in building brand presence and customer relations without the need for extensive in-house resources. Furthermore, the offshore delivery model allows startups to access a talented workforce while maintaining operational efficiency.
Can
Collective Solution
be considered a good service provider for SMBs?
Collective Solution is well-suited to serve small and medium-sized businesses (SMBs) due to its adaptable service offerings and experience in customer engagement strategies. Their focus on inbound support and retention can be particularly beneficial for SMBs looking to enhance customer loyalty and grow their market presence. Additionally, the company's delivery model offers the flexibility that many SMBs require to scale their operations effectively.
Can
Collective Solution
be considered a good service provider for enterprises?
While Collective Solution has the capacity to support larger enterprises, its primary strengths lie in providing tailored customer service solutions that may appeal more to SMBs. However, enterprises can still benefit from their expertise in customer experience and contact center operations, especially in areas such as retention and telesales. The company's commitment to high-quality service and strategic engagement makes it a reliable partner for enterprises seeking to enhance their customer interactions.
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