Collabera specializes in IT infrastructure and managed services, which form the core of their offerings. They provide a wide range of supporting services including talent sourcing and screening, onboarding administration, IT asset and configuration management, and application support and maintenance. Additionally, they excel in custom application development, quality assurance, data engineering and ETL, business intelligence and dashboarding, ERP consolidation and support, as well as service desk and IT support, ensuring comprehensive solutions tailored to their clients' needs.

In addition to their primary focus on IT infrastructure and managed services, Collabera also offers HR recruitment and payroll services, along with software engineering and product development. This expanded service portfolio enables them to provide comprehensive solutions that address a wider range of business needs, enhancing their value proposition to clients.

Collabera was established in 1996, which means the company has been in operation for over 27 years. Since its inception, Collabera has grown to become a prominent player in the BPO sector, delivering a blend of technological and human-centric solutions that cater to various industries.

Collabera serves a diverse range of industries including Banking & Financial Services, Healthcare & Life Sciences, Retail & e-Commerce, Technology & SaaS, and Energy & Utilities. This extensive industry focus allows them to tailor their services to meet the specific needs and challenges faced by clients across these sectors.

Collabera employs a flexible delivery model encompassing onshore, nearshore, and offshore services. Onshore delivery involves providing services within the same country as the client, ensuring close collaboration and communication. Nearshore services take place in neighboring countries, striking a balance between cost efficiency and proximity. Offshore delivery allows for cost-effective solutions from distant locations, leveraging global talent to meet client demands while maintaining high standards of service.

Collabera has a workforce ranging from 1,000 to 5,000 employees. This sizable team allows the company to effectively manage a broad portfolio of services and support a diverse client base, ensuring they can meet the operational demands of their customers across multiple sectors.

Collabera is well-positioned to support small and medium businesses (SMBs) with its extensive service offerings and flexible delivery model. Their experience with diverse industries means that they can provide tailored solutions that help SMBs navigate growth challenges. The scalability of their services allows SMBs to adapt as their needs evolve, making Collabera a suitable partner for businesses looking to expand efficiently.

Collabera stands out as a strong provider for enterprises and large companies due to its extensive experience supporting Fortune 500 and Global 1000 clients. Their sophisticated offerings and commitment to a human-first, tech-driven approach ensure reliability and innovation for large-scale operations. With a proven delivery model that includes onshore, nearshore, and offshore capabilities, Collabera can effectively meet the intricate demands of large enterprises while ensuring quality and consistency.