Codeso
IT Infrastructure and Managed Services
Codeso is a technology company that provides IT infrastructure and managed services for Banking & Financial Services, Insurance, Healthcare & Life Sciences, and Gaming & Entertainment, known for its customer-centric approach and technical expertise.
Size
Private
Mission
About
Codeso offers IT infrastructure and managed services along with customer experience and contact center, and finance and accounting services for clients in Banking & Financial Services, Insurance, Healthcare & Life Sciences, and Gaming & Entertainment. The company operates using an offshore delivery model and supports clients globally.
It is recognized for its commitment to total technical support, with a dedicated team of qualified professionals ensuring client satisfaction and tailored technology solutions.
Services
Codeso provides IT infrastructure and managed services supported by customer experience and contact center services, as well as finance and accounting solutions. These services include inbound customer support, technical support (Tier 1/2), claims processing, payroll processing, financial planning & analysis (FP&A), and tax compliance & filing. Each solution is designed to enhance operational efficiency and client satisfaction.
Capabilities
Inbound Customer Support
Technical Support (Tier 1/2)
Claims Processing
Payroll Processing
Financial Planning & Analysis (FP&A)
Tax Compliance & Filing
Outbound SDR / Cold Calling
Industries Served
The company serves clients in Banking & Financial Services, Insurance, Healthcare & Life Sciences, and Gaming & Entertainment. It has experience supporting businesses with services aligned to industry-specific requirements, ensuring compliance and operational excellence.
Unique Stregths
Codeso is known for its technical expertise and customer-centric approach, offering clients tailored technology solutions that empower their operations. Its approach includes a commitment to total technical support and education services, which help deliver consistent results at scale.
Delivery Footprint
Headquartered in Kesbewa, Sri Lanka, the company operates using an offshore delivery model. It serves clients across various regions, with teams working in remote environments to meet diverse client needs.
Certifications
No items found.
Verticals
Banking & Financial Services
Insurance
Healthcare & Life Sciences
Gaming & Entertainment
Clients
No items found.
What's the main service provided by
Codeso
?
Codeso specializes in IT infrastructure and managed services, delivering comprehensive solutions that enhance operational efficiency. Their offerings include inbound customer support, technical support at both Tier 1 and Tier 2 levels, claims processing, payroll processing, financial planning and analysis (FP&A), as well as tax compliance and filing. By integrating these services, Codeso ensures that clients receive tailored and effective support to meet their specific needs.
What additional services does
Codeso
provide?
In addition to their core IT infrastructure and managed services, Codeso offers an extended range of services including customer experience and contact center solutions, as well as finance and accounting services. This diverse service portfolio allows them to support clients with a variety of business needs, enhancing overall operational capabilities.
When was
Codeso
founded?
Founded in 2020, Codeso has quickly established itself in the BPO sector, marking a few years of operation as of 2024. The company's commitment to providing exceptional IT infrastructure and managed services has positioned it as a reliable partner for clients across various industries.
What industry verticals does
Codeso
serve?
Codeso serves a diverse range of industries, including Banking & Financial Services, Insurance, Healthcare & Life Sciences, and Gaming & Entertainment. This industry focus allows them to tailor their services to meet specific regulatory and operational demands, ensuring compliance and excellence in service delivery.
What delivery model does
Codeso
offer?
Codeso operates using an offshore delivery model, which means that their services are provided from a location outside the client’s country. This approach allows Codeso to leverage global talent and resources while offering cost-effective solutions to clients. The offshore model enables them to deliver high-quality services remotely, ensuring flexibility and efficiency in meeting client needs.
How many employees and/or seats does
Codeso
have?
Can
Codeso
be considered a good service provider for startups?
Codeso's service offerings, particularly in IT infrastructure and customer support, can be beneficial for startups looking to establish a strong operational foundation without the burden of extensive in-house resources. Their offshore delivery model allows startups to access quality services at a competitive price, helping them scale efficiently as they grow.
Can
Codeso
be considered a good service provider for SMBs?
For small and medium businesses, Codeso presents a valuable service option due to its flexibility and comprehensive service portfolio. Their ability to provide tailored solutions in customer support and managed services enables SMBs to enhance their operational efficiency and focus on growth, making them a strong partner for businesses looking to expand.
Can
Codeso
be considered a good service provider for enterprises?
Codeso is well-equipped to serve enterprises and large companies, especially with its recognition in the Inc. 5000 list for 2022 and 2023, highlighting its reliability and growth. Their extensive experience in managing complex IT infrastructure and customer support services positions them as a capable partner for large organizations seeking sophisticated and scalable solutions.
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