Cloudstaff
HR Recruitment and Payroll
Cloudstaff is a global outsourcing leader that provides HR, recruitment, and payroll services for retail, e-commerce, technology, and hospitality sectors, known for its extensive talent network and innovative remote work solutions.
Size
5K-10K
Private
50m-100m
Mission
To simplify outsourcing for businesses by connecting them with top talent from around the world.
About
Cloudstaff offers HR, recruitment, and payroll services along with customer experience, finance and accounting, and IT infrastructure solutions for clients in retail, e-commerce, technology, and hospitality. The company operates using an offshore delivery model and supports businesses of all sizes across multiple regions.
It is recognized for its people-first approach, with a commitment to innovation and a strong focus on client success, backed by over 6,000 experts and a global talent network.
Services
Cloudstaff provides HR, recruitment, and payroll services supported by customer experience, finance and accounting, and IT infrastructure solutions. These services cover inbound customer support, technical support, recruitment process outsourcing, and payroll processing, tailored to support various business functions and client needs.
Capabilities
Inbound Customer Support
Technical Support (Tier 1/2)
Recruitment Process Outsourcing (RPO)
Onboarding Administration
Payroll Processing
Performance Management & SLA Reporting
Service Desk & IT Support
Industries Served
The company serves clients in retail, e-commerce, technology, and hospitality. It has experience supporting small to large corporations with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Cloudstaff is known for its extensive global talent network and innovative remote work solutions, offering clients flexible and scalable staffing options. Its approach includes a managed remote workforce model, which helps deliver consistency and efficiency at scale.
Delivery Footprint
Headquartered in Sydney, Australia, the company operates using an offshore delivery model. It serves clients across multiple countries, with teams working in remote environments tailored to client needs.
Certifications
No items found.
Verticals
Retail & e-Commerce
Technology & SaaS
Travel Hospitality & Leisure
Clients
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What's the main service provided by
Cloudstaff
?
Cloudstaff specializes in providing comprehensive HR, recruitment, and payroll services. Their offerings extend to various sub-services, including inbound customer support, technical support across Tier 1 and Tier 2, recruitment process outsourcing (RPO), onboarding administration, payroll processing, and performance management with SLA reporting. This diverse range of services is designed to enhance organizational efficiency and support businesses in various operational aspects.
What additional services does
Cloudstaff
provide?
In addition to their primary offerings, Cloudstaff provides an extensive array of other services, which include Customer Experience and Contact Center solutions, Finance and Accounting, IT Infrastructure and Managed Services, as well as Software Engineering and Product Development. This broad service portfolio allows them to address various business challenges and support clients across multiple operational areas.
When was
Cloudstaff
founded?
Cloudstaff was established in 2005, which means the company has been in operation for approximately 19 years as of 2024. Since its inception, Cloudstaff has grown significantly and has made a name for itself in the outsourcing industry.
What industry verticals does
Cloudstaff
serve?
Cloudstaff serves a variety of industries, primarily focusing on Retail & e-Commerce, Technology & SaaS, Travel, and Hospitality & Leisure. This diverse industry focus allows them to tailor their services to meet the specific needs of different sectors, ensuring that they provide relevant solutions to their clients.
What delivery model does
Cloudstaff
offer?
Cloudstaff employs an offshore delivery model, which means they provide services from a location outside the client's home country. This approach allows businesses to leverage cost-effective solutions while accessing a global talent pool. By operating offshore, Cloudstaff can offer flexible and scalable staffing options tailored to the unique requirements of their clients.
How many employees and/or seats does
Cloudstaff
have?
Cloudstaff boasts a substantial workforce, with between 5,000 and 10,000 employees. This considerable team size enables the company to support a wide range of client needs and manage large-scale projects effectively.
Can
Cloudstaff
be considered a good service provider for startups?
Can
Cloudstaff
be considered a good service provider for SMBs?
Can
Cloudstaff
be considered a good service provider for enterprises?
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