CloudPBX
IT Infrastructure and Managed Services
CloudPBX Inc. is a leading Canadian provider that offers cloud-hosted PBX services for various industries, known for its robust Infrastructure as a Service (IaaS) design and high availability.
Size
1-10
Private
Mission
To create significant revenue opportunities for partners while ensuring seamless connectivity and business continuity.
About
CloudPBX Inc. offers cloud-hosted PBX phone systems along with VoIP telephony and global phone number management for clients in telecommunications and media. The company operates using a cloud-based delivery model and supports businesses across Canada.
It is recognized for its advanced infrastructure and fault-tolerant architecture, ensuring reliable communication solutions tailored for both remote and office environments.
Services
CloudPBX Inc. provides cloud-hosted PBX phone systems supported by VoIP telephony and global phone number management. These services cover advanced call handling features and CRM integration, tailored to support businesses' communication needs in both remote and office settings.
Capabilities
Technical Support (Tier 1/2)
Live Chat & Messaging Support
Email Support
Quality Assurance & Monitoring
Performance Management & SLA Reporting
Industries Served
The company serves clients in telecommunications and media. It has experience supporting businesses that require reliable communication solutions, particularly those focused on customer interaction and telecommunication-heavy operations.
Unique Stregths
CloudPBX Inc. is known for its robust Infrastructure as a Service (IaaS) design, offering clients scalable and reliable communication solutions. Its approach includes a multi-tenant, fault-tolerant platform with high uptime guarantees, ensuring minimal disruptions in telephony services.
Delivery Footprint
Headquartered in Canada, the company operates using a cloud-based delivery model. It serves clients across the country, with infrastructure strategically located in major cities to optimize call quality and latency.
Certifications
ISO 27001
Microsoft Gold Partner
Verticals
Telecommunications & Media
Clients
No items found.
What's the main service provided by
CloudPBX
?
CloudPBX specializes in providing cloud-hosted PBX phone systems integrated with VoIP telephony and global phone number management. Their service offerings are designed to enhance communication capabilities for businesses, featuring advanced call handling, customer relationship management (CRM) integration, and a range of support options including technical assistance, live chat, email support, and performance management. This comprehensive suite of services ensures that businesses can maintain effective communication in both remote and office environments.
What additional services does
CloudPBX
provide?
When was
CloudPBX
founded?
CloudPBX was established in 2013, marking over a decade of experience in the industry as of 2024. Since its inception, the company has focused on creating innovative communication solutions that cater specifically to the needs of the telecommunications and media sectors.
What industry verticals does
CloudPBX
serve?
CloudPBX serves the Telecommunications & Media sectors, focusing on businesses that require reliable communication solutions. Their expertise in these industries allows them to deliver tailored services that support customer interaction and operational efficiency.
What delivery model does
CloudPBX
offer?
CloudPBX employs a delivery model that combines offshore and work-from-home or virtual services, which allows them to provide flexible and scalable communication solutions. Offshore delivery typically involves services being provided from a different country, while work-from-home setups enable employees to work remotely, ensuring that businesses can access support from anywhere without geographical limitations.
How many employees and/or seats does
CloudPBX
have?
CloudPBX operates with a small team, consisting of between one and ten employees. This compact workforce allows for a personalized approach to service delivery, fostering close relationships with clients and enabling agile responses to their needs.
Can
CloudPBX
be considered a good service provider for startups?
CloudPBX can be a suitable service provider for startups, especially those in the telecommunications and media sectors looking for reliable communication solutions. Their flexible cloud-hosted services and scalable infrastructure can help startups establish strong communication channels without the burden of heavy upfront investments in technology.
Can
CloudPBX
be considered a good service provider for SMBs?
Small and medium businesses can greatly benefit from CloudPBX's offerings, as the company provides scalable solutions that grow with their clients. With a focus on enhancing communication capabilities, the services available are designed to support the dynamic needs of SMBs, ensuring they remain competitive and connected in their respective markets.
Can
CloudPBX
be considered a good service provider for enterprises?
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