Cloud Employee specializes in IT infrastructure and managed services, which form the backbone of their primary offerings. In addition to these core services, they also provide a variety of supplementary services including data entry and processing, database administration, lead research and list building, SEO and website optimization, web development, mobile app development, and content creation and localization. This comprehensive range of services allows them to cater to diverse client needs across various sectors.

In addition to their main services, Cloud Employee offers an extended portfolio that includes software engineering and product development, back-office operations, and marketing operations. This diversification allows them to support a wide range of business needs, further enhancing their value proposition for clients looking for comprehensive outsourcing solutions.

Cloud Employee was established in 2014, making it a company with nearly a decade of experience in the business process outsourcing industry. Since its inception, the company has grown and adapted to the evolving needs of its clients, establishing a solid reputation for delivering high-quality managed services and IT solutions.

Cloud Employee operates using an offshore delivery model, which means they provide services through teams located outside of the client's country. This approach allows clients to benefit from cost-effective solutions while accessing highly skilled professionals. By leveraging offshore resources, Cloud Employee can offer flexibility and scalability, ensuring that clients receive timely and efficient support tailored to their operational requirements.

Cloud Employee employs between 51 to 200 individuals, positioning itself as a small to medium-sized enterprise. This workforce size enables the company to maintain a personalized approach while still being able to scale its operations to meet varying client demands effectively.

For small and medium-sized businesses, Cloud Employee presents a strong service option due to its flexible delivery model and comprehensive service offerings. Their ability to tailor solutions to meet the specific needs of SMBs enables these businesses to optimize their operations and achieve cost savings. Furthermore, with a focus on retaining top talent and providing rapid service matching, Cloud Employee ensures that small and medium businesses receive reliable support that fosters growth.

Cloud Employee is well-positioned to serve enterprises and large companies, given its extensive experience and diverse service capabilities. Their offshore model allows for scalability, which is crucial for larger organizations looking to optimize costs while maintaining service quality. Additionally, their impressive staff retention rate and fast matching process assure enterprises that they will receive consistent and reliable support, making Cloud Employee a trustworthy partner for complex business operations.