CLBS
Back-Office Operations
Chiang Mai Lanna Business Services Ltd. is a Thailand-based outsourcing company that provides back-office operations for small and medium-sized businesses and freelancers, known for its multilingual workforce and personalized service offerings.
Size
51-200
Public
under-1m
Mission
To provide innovative, personalized, and efficient business solutions that reflect the real needs of today’s entrepreneurs.
About
Chiang Mai Lanna Business Services Ltd. offers back-office operations along with secretarial services, customer reception, and phone management for clients in Europe and Asia. The company operates using an offshore model and supports small and medium-sized enterprises as well as freelancers.
It is recognized for its highly customizable, client-oriented software and tools, with a diverse, multilingual team that enhances service quality and operational efficiency.
Services
Chiang Mai Lanna Business Services Ltd. provides back-office operations supported by secretarial services, customer reception, and phone management. These services cover administrative tasks and client communications, tailored to support the operational needs of small and medium-sized businesses and freelancers.
Capabilities
Document Indexing & Digitisation
Customer & Marketing Analytics
Voice-of-Customer (VOC) Analytics
Order Management & Fulfilment
Data Entry & Data Processing
Industries Served
The company serves clients across Europe and Asia. It has experience supporting a broad range of small and medium-sized organizations and freelancers, providing general business support rather than focusing on specific industry verticals.
Unique Stregths
Chiang Mai Lanna Business Services Ltd. is known for its commitment to personalized and efficient business solutions, offering clients a technologically advanced service delivery model. Its approach includes maintaining a large, dedicated employee base on-site in Chiang Mai, ensuring flexibility and outstanding customer support.
Delivery Footprint
Headquartered in Chiang Mai, Thailand, the company operates using an offshore delivery model. It serves clients throughout Europe and Asia, with teams working in a supportive and culturally sensitive environment that enhances the quality of life for its employees.
Certifications
No items found.
Verticals
No items found.
Clients
No items found.
What's the main service provided by
CLBS
?
CLBS specializes in back-office operations, providing essential support services tailored to meet the needs of businesses. Their offerings include document indexing and digitization, customer and marketing analytics, voice-of-customer analytics, order management and fulfillment, as well as data entry and processing. This comprehensive suite of services is designed to enhance operational efficiency and allow clients to focus on their core business activities.
What additional services does
CLBS
provide?
When was
CLBS
founded?
Founded in 2005, CLBS has been in operation for nearly two decades, establishing itself as a reliable partner for businesses seeking back-office support. Over the years, the company has evolved to cater to the demands of an ever-changing market, providing innovative solutions that resonate with the needs of modern entrepreneurs.
What industry verticals does
CLBS
serve?
What delivery model does
CLBS
offer?
CLBS operates using an offshore delivery model, which involves providing services from a different country to where the client is located. This approach allows them to leverage cost efficiencies and access a diverse talent pool while ensuring high-quality service delivery. Their offshore model is designed to support clients across Europe and Asia, combining cultural sensitivity with operational excellence.
How many employees and/or seats does
CLBS
have?
CLBS employs a dedicated workforce of between 51 to 200 individuals, allowing for a personalized approach to client service. This team size enables the company to maintain flexibility and responsiveness, ensuring that they can adapt to the specific needs of their clients while delivering high-quality support.
Can
CLBS
be considered a good service provider for startups?
CLBS can be a suitable service provider for startups, particularly those in need of comprehensive back-office support without the burden of establishing their own administrative functions. The company's focus on personalized and efficient solutions makes it an attractive partner for new businesses looking to streamline operations and maintain flexibility as they grow. Their offshore delivery model also allows startups to benefit from cost-effective services while accessing a skilled workforce.
Can
CLBS
be considered a good service provider for SMBs?
CLBS is particularly well-positioned to support small and medium-sized businesses (SMBs) by offering a range of customizable back-office solutions. Their experience in serving diverse clients across Europe and Asia, combined with a commitment to personalized service, allows SMBs to scale their operations effectively. The flexibility of their service offerings can help these businesses adapt to changing market conditions and support their growth trajectories.
Can
CLBS
be considered a good service provider for enterprises?
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.