Civica Medical Billing and Collection
IT Infrastructure and Managed Services
Civica is a global software company that provides IT infrastructure and managed services for government and public sector organizations, known for its extensive experience and commitment to improving public services through technology.
Size
5K-10K
Private
100m-1b
Mission
To champion GovTech globally by passionately supporting the needs of citizens and public service organizations.
About
Civica offers IT infrastructure and managed services along with application support and maintenance, cloud migration and management, and IT asset and configuration management for clients in government and public sector, healthcare and life sciences, and education. The company operates using a hybrid delivery model and supports clients across the UK, Australia, New Zealand, Singapore, Canada, and the USA.
It is recognized for its strong customer relationships and sector-specific expertise, with a dedicated workforce that includes professionals with direct experience in the public sector.
Services
Civica provides IT infrastructure and managed services supported by application support and maintenance, cloud migration and management, and IT asset and configuration management. These services cover critical public service needs and are tailored to support the operational efficiency of government and public sector organizations.
Capabilities
Application Support & Maintenance
Cloud Migration & Management
IT Asset & Configuration Management
Service Desk & IT Support
Industries Served
The company serves clients in government and public sector, healthcare and life sciences, and education. It has experience supporting over 5,000 public bodies worldwide, ensuring that its services align with the specific requirements of each sector.
Unique Stregths
Civica is known for its commitment to innovation and technology-driven solutions, offering clients a strong heritage in software development and managed services. Its approach includes a cloud-first strategy and a focus on data analytics, which help deliver improved public services at scale.
Delivery Footprint
Headquartered in the UK, the company operates using a hybrid delivery model. It serves clients across multiple geographies, including the UK, Australia, New Zealand, Singapore, Canada, and the USA, with teams working in flexible environments to meet client needs.
Certifications
ISO 27001
ISO 9001:2008
Verticals
Government & Public Sector
Healthcare & Life Sciences
Education & EdTech
Clients
NHS Trusts
What's the main service provided by
Civica Medical Billing and Collection
?
Civica Medical Billing and Collection specializes in providing IT infrastructure and managed services, which are essential for enhancing operational efficiency in various sectors. Their offerings include application support and maintenance, cloud migration and management, as well as IT asset and configuration management. These services are specifically designed to meet the unique needs of clients in the government, public sector, healthcare, and education domains.
What additional services does
Civica Medical Billing and Collection
provide?
When was
Civica Medical Billing and Collection
founded?
Civica Medical Billing and Collection was established in 2001, which means the company has been operating for over 23 years. Since its inception, it has built a strong reputation in the IT services industry, focusing on delivering tailored solutions to meet the needs of its diverse clientele.
What industry verticals does
Civica Medical Billing and Collection
serve?
Civica Medical Billing and Collection serves a variety of industries, including Government & Public Sector, Healthcare & Life Sciences, and Education & EdTech. This focus allows the company to leverage its expertise and experience in these crucial sectors, ensuring that its services align with the specific requirements and challenges faced by its clients.
What delivery model does
Civica Medical Billing and Collection
offer?
Civica Medical Billing and Collection employs a hybrid delivery model, which combines onshore and multi-shore resources to optimize service delivery. Onshore delivery refers to services provided within the same country as the client, ensuring direct communication and collaboration. Meanwhile, the hybrid approach allows for flexibility in resource allocation, enabling Civica to effectively address client needs across various geographies, including the UK, Australia, New Zealand, Singapore, Canada, and the USA.
How many employees and/or seats does
Civica Medical Billing and Collection
have?
Civica Medical Billing and Collection boasts a workforce of between 5,000 and 10,000 employees, indicating a substantial team dedicated to providing high-quality services. This considerable size equips the company with the necessary resources and expertise to handle a wide range of client needs and projects.
Can
Civica Medical Billing and Collection
be considered a good service provider for startups?
While Civica Medical Billing and Collection is primarily focused on serving established sectors like government and healthcare, startups could find valuable services within their IT infrastructure and managed services. However, the company's larger scale and experience may lead to a more structured approach that might not be as agile or tailored for the unique needs of startups compared to smaller, more specialized providers. Therefore, startups should consider their specific requirements before engaging with Civica.
Can
Civica Medical Billing and Collection
be considered a good service provider for SMBs?
Civica Medical Billing and Collection could be a suitable service provider for small and medium businesses (SMBs) due to its extensive service portfolio and hybrid delivery model, which can scale according to the needs of growing companies. However, SMBs should evaluate whether they require the level of sophistication and resources that a larger provider like Civica offers, as some might find more personalized service and agility from smaller competitors.
Can
Civica Medical Billing and Collection
be considered a good service provider for enterprises?
Civica Medical Billing and Collection stands out as a reliable partner for enterprises and large organizations. With a robust workforce, recognized certifications such as ISO 27001 and ISO 9001:2008, and accolades like the Inc Magazine Best in Business Award, the company demonstrates its capability to deliver sophisticated and scalable IT solutions. Their hybrid delivery model also ensures that large clients receive comprehensive support tailored to their complex needs, making Civica a strong contender for enterprise-level partnerships.
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