Ciscor Managed Outsource Solutions
IT Infrastructure and Managed Services
Ciscorsolutions is a technology-driven BPO firm that provides IT infrastructure and managed services for various sectors, known for its hybrid delivery model and commitment to innovation.
Size
11-50
Private
Mission
To shape the modern internet and networking infrastructure.
About
Ciscorsolutions offers IT infrastructure and managed services along with customer experience and contact center solutions for clients in technology, telecommunications, healthcare, government, education, and financial services. The company operates using a hybrid delivery model and supports clients across multiple regions.
It is recognized for its advanced technology solutions, with a focus on security and collaboration tools that enhance operational efficiency and client satisfaction.
Services
Ciscorsolutions provides IT infrastructure and managed services supported by customer experience and contact center solutions. These services include technical support, CX consulting, service desk operations, cloud migration, and cybersecurity operations. Each solution is tailored to support business functions such as IT support and customer engagement.
Capabilities
Technical Support (Tier 1/2)
CX Consulting & Journey Mapping
Service Desk & IT Support
Cloud Migration & Management
Data-Centre Operations
Cybersecurity Operations (SOC)
Industries Served
The company serves clients in technology, telecommunications, healthcare, government, education, and banking. It has experience supporting large enterprises with services aligned to industry-specific requirements and technology platforms that enhance connectivity and security.
Unique Stregths
Ciscorsolutions is known for its innovative approach to IT and managed services, offering clients a robust hybrid delivery model that combines on-premises and cloud solutions. Its operational practices include a focus on customer experience and security, ensuring high standards of service delivery and client satisfaction.
Delivery Footprint
Headquartered in San Jose, California, the company operates using a hybrid delivery model. It serves clients globally, with teams working in both remote and on-site environments depending on client needs.
Certifications
No items found.
Verticals
Technology & SaaS
Telecommunications & Media
Healthcare & Life Sciences
Government & Public Sector
Education & EdTech
Banking & Financial Services
Clients
No items found.
What's the main service provided by
Ciscor Managed Outsource Solutions
?
Ciscor Managed Outsource Solutions specializes in IT infrastructure and managed services, providing a comprehensive range of solutions designed to enhance operational efficiency. Their offerings include Technical Support at both Tier 1 and Tier 2 levels, CX Consulting and Journey Mapping, Service Desk and IT Support, as well as Cloud Migration and Management. Additionally, they excel in Data-Centre Operations and Cybersecurity Operations, ensuring robust support for their clients' technology needs.
What additional services does
Ciscor Managed Outsource Solutions
provide?
In addition to its primary focus on IT infrastructure and managed services, Ciscor Managed Outsource Solutions also provides analytics and data services. This expanded service portfolio enhances their ability to deliver insights and support data-driven decision-making for their clients.
When was
Ciscor Managed Outsource Solutions
founded?
Ciscor Managed Outsource Solutions was established in 1984, marking it as an experienced player in the industry. With over 39 years in business, the company has developed a strong foundation in providing IT infrastructure and managed services, adapting to the evolving technological landscape.
What industry verticals does
Ciscor Managed Outsource Solutions
serve?
Ciscor Managed Outsource Solutions serves a diverse array of industries, including Technology & SaaS, Telecommunications & Media, Healthcare & Life Sciences, Government & Public Sector, Education & EdTech, as well as Banking & Financial Services. This varied industry focus allows the company to tailor its services to meet specific client needs across different sectors.
What delivery model does
Ciscor Managed Outsource Solutions
offer?
Ciscor Managed Outsource Solutions utilizes a hybrid delivery model, which combines both onshore and offshore resources to meet client requirements effectively. This approach allows them to leverage local expertise while also tapping into cost-effective solutions across different geographical locations, ensuring flexibility and efficiency in service delivery.
How many employees and/or seats does
Ciscor Managed Outsource Solutions
have?
Ciscor Managed Outsource Solutions has a workforce consisting of between 11 and 50 employees. This size allows the company to maintain a close-knit team dynamic while still being able to scale its services according to client needs.
Can
Ciscor Managed Outsource Solutions
be considered a good service provider for startups?
Citius Outsourcing Enterprise can be a valuable service partner for startups, particularly those within the healthcare and life sciences sectors. Their expertise in IT infrastructure and managed services, combined with a focus on data solutions, positions them well to support the unique challenges that startups often encounter. By leveraging their services, startups can benefit from scalable solutions that foster growth and operational efficiency from the outset.
Can
Ciscor Managed Outsource Solutions
be considered a good service provider for SMBs?
Can
Ciscor Managed Outsource Solutions
be considered a good service provider for enterprises?
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