Centrar
Finance and Accounting
Cenlar FSB is a nationally chartered wholesale bank that provides mortgage loan servicing for banking and financial services, known for being the only bank-regulated mortgage servicer in the U.S.
Size
1K-5K
Private
100m-1b
Mission
About
Cenlar FSB offers mortgage loan servicing along with escrow administration and customer service for clients in banking and financial services. The company operates using an onshore model and supports banks, credit unions, and mortgage companies across the United States.
It is recognized for its industry leadership as the largest mortgage subservicer in the nation, with a commitment to compliance and client satisfaction.
Services
Cenlar FSB provides mortgage loan servicing supported by escrow administration and customer service. These services include implementations and transfer operations, client management and investor reporting, and default and loss mitigation. They are tailored to support the mortgage lending industry, ensuring efficient management of loans and client relationships.
Capabilities
Customer & Marketing Analytics
Process Assessment & Transition Management
Quality Assurance & Monitoring
Continuous Improvement / Lean Six Sigma
Billing & Invoicing
Claims Processing
Data Entry & Data Processing
Industries Served
The company serves clients in banking and financial services. It has experience supporting banks, credit unions, and mortgage companies with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Cenlar FSB is known for its extensive experience and expertise in mortgage servicing, offering clients a dedicated team and advanced technology solutions. Its approach includes strict compliance and risk management practices, which help deliver consistent and reliable service.
Delivery Footprint
Headquartered in Ewing, New Jersey, the company operates using an onshore delivery model. It serves clients across all 50 states and U.S. territories, with teams focused on delivering high-quality service tailored to client needs.
Certifications
No items found.
Verticals
Banking & Financial Services
Real Estate & Property Management
Clients
Infrastructure
Defense
Commercial
Government (national and local)
What's the main service provided by
Centrar
?
Centrar specializes in finance and accounting services, with a primary focus on mortgage loan servicing. In addition to this core offering, the company provides a range of supplementary services that include customer and marketing analytics, process assessment and transition management, quality assurance and monitoring, continuous improvement methodologies like Lean Six Sigma, billing and invoicing, claims processing, as well as data entry and processing. This comprehensive suite ensures that clients receive tailored, efficient support for their financial operations.
What additional services does
Centrar
provide?
In addition to its primary focus on mortgage loan servicing, Centrar also offers back-office operations. This includes a variety of support services that help streamline processes and enhance operational efficiency for their clients, thereby adding value beyond their main service offerings.
When was
Centrar
founded?
Centrar was established in 2001, marking over two decades of experience in the industry. Since its inception, the company has developed a strong reputation in the financial services sector, particularly in mortgage servicing, and has grown significantly in its offerings and client base.
What industry verticals does
Centrar
serve?
Centrar serves a diverse range of industries, specifically focusing on Banking & Financial Services and Real Estate & Property Management. This targeted approach allows the company to tailor its services to meet the unique needs and challenges faced by clients in these sectors.
What delivery model does
Centrar
offer?
Centrar employs an onshore delivery model, meaning that their services are provided from within the same country as their clients, specifically from Portugal. This approach can enhance communication, compliance, and service quality, as it allows for a closer alignment with client needs and expectations.
How many employees and/or seats does
Centrar
have?
Centrar has a workforce ranging between 1,000 and 5,000 employees, demonstrating significant capacity to handle a variety of projects and client demands. This extensive team is equipped to deliver high-quality services across its various offerings and client segments.
Can
Centrar
be considered a good service provider for startups?
Can
Centrar
be considered a good service provider for SMBs?
Centrar is well-positioned to serve small and medium businesses (SMBs), thanks to its scalable service offerings and the flexibility inherent in its operations. With a dedicated team and a robust suite of services, SMBs can benefit from tailored solutions that support their growth and operational needs.
Can
Centrar
be considered a good service provider for enterprises?
Centrar is an excellent choice for enterprises and large companies due to its extensive experience in the financial services sector and its capacity to handle complex projects. The company's commitment to compliance and client satisfaction, combined with its onshore delivery model, ensures that it can provide reliable, sophisticated service tailored to the needs of larger organizations.
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