CenterField specializes in customer acquisition and sales strategies, providing a range of services aimed at enhancing customer engagement and driving sales. Their core offerings include inbound customer support and outbound telesales, alongside appointment setting and lead research. They also excel in outbound sales development, cold calling, inbound lead qualification, and content creation, ensuring a comprehensive approach to lead generation and sales enablement.

In addition to their primary focus on customer acquisition and sales strategies, CenterField offers a range of supplementary services. These include customer experience and contact center solutions, marketing operations, and AI and data services. This expanded portfolio enables them to provide comprehensive support to clients, enhancing overall operational efficiency and effectiveness.

CenterField was established in 2011, marking over a decade of experience in the business process outsourcing industry. Since its inception, the company has focused on delivering innovative customer acquisition strategies and superior customer service solutions, contributing significantly to its growth and reputation in the market.

CenterField serves a diverse range of industries, including Insurance, Education & EdTech, and Retail & e-Commerce. This broad industry focus allows them to tailor their services to meet the specific needs and challenges of their clients, ensuring effective customer engagement and acquisition strategies.

CenterField employs an onshore delivery model, which means that their services are provided from within the United States. This approach ensures that they can maintain high standards of quality and customer service, as their teams operate in close proximity to the clients they serve, fostering better communication and engagement.

CenterField employs between 1,000 to 5,000 individuals, indicating a robust workforce capable of supporting a variety of client needs. This substantial employee base allows the company to scale its operations effectively, ensuring they can handle both large and small projects while maintaining high levels of service.

For small and medium businesses, CenterField can be a valuable partner due to its scalable service offerings and experience in various industries. Their ability to provide customized solutions allows SMBs to leverage effective customer engagement strategies without the need for extensive in-house resources. This flexibility can significantly support growth and operational efficiency for smaller enterprises.

CenterField is well-suited to serve enterprises and large companies, thanks to its robust scale and sophisticated service offerings. With a proven track record of working with U.S.-based Fortune 100 companies, they possess the necessary infrastructure and expertise to deliver reliable and effective solutions. Their onshore delivery model further enhances their capability to meet the complex requirements of large organizations, ensuring consistent and high-quality service.