Ceequence Technologies Pvt Ltd
Back-Office Operations
Ceequence is a business services and outsourcing company that provides back-office operations for healthcare and life sciences, known for its ISO 27001 certification and commitment to quality management.
Size
51-200
Private
1m-10m
Mission
To help businesses achieve greater heights through cost-effective performance improvements.
About
Ceequence offers back-office operations along with customer experience and contact center services for clients in healthcare and life sciences. The company operates using an offshore model and supports clients primarily in Australia, the UK, and the US.
It is recognized for its extensive industry experience and advanced technological infrastructure, ensuring superior quality and customer satisfaction.
Services
Ceequence provides back-office operations supported by customer experience and contact center services. These services include claims processing, billing and invoicing, technical support, and outbound telesales. They are tailored to support healthcare practices and business operations, maximizing efficiency and revenue cycle management.
Capabilities
Claims Processing
Billing & Invoicing
Market & Competitive Intelligence
Data Collection & Survey Programming
Technical Support (Tier 1/2)
Outbound Telesales & Retention
Inbound Customer Support
Industries Served
The company serves clients in healthcare and life sciences. It has experience supporting medical practices and organizations with services aligned to industry-specific requirements, utilizing advanced technology for operations.
Unique Stregths
Ceequence is known for its ISO 27001 certification, offering clients a commitment to information security and quality management. Its approach includes leveraging strategic alliances and deep industry knowledge, which help deliver consistent performance improvements at scale.
Delivery Footprint
Headquartered in Plainsboro, New Jersey, the company operates using an offshore delivery model. It serves clients across Australia, the UK, and the US, with teams working in a remote environment to meet diverse client needs.
Certifications
ISO 27001
Verticals
Healthcare & Life Sciences
Government & Public Sector
Clients
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What's the main service provided by
Ceequence Technologies Pvt Ltd
?
Ceequence Technologies Pvt Ltd specializes in back-office operations, offering a comprehensive range of services that enhance customer experience and operational efficiency. Their expertise encompasses claims processing, billing and invoicing, market and competitive intelligence, data collection and survey programming, as well as technical support across both Tier 1 and Tier 2. Additionally, they provide outbound telesales and retention services alongside inbound customer support, all tailored to meet the specific needs of their clients in the healthcare sector and beyond.
What additional services does
Ceequence Technologies Pvt Ltd
provide?
In addition to their primary focus on back-office operations, Ceequence Technologies Pvt Ltd offers a range of other services designed to enhance business efficiency. Their capabilities extend to customer experience management and contact center solutions, ensuring that they can provide a holistic approach to support their clients' operational needs.
When was
Ceequence Technologies Pvt Ltd
founded?
Ceequence Technologies Pvt Ltd was founded in 2002, which means the company has been in operation for over 21 years. Since its establishment, Ceequence has evolved and adapted to the changing needs of its clients, particularly in the realms of back-office operations and customer support.
What industry verticals does
Ceequence Technologies Pvt Ltd
serve?
Ceequence Technologies Pvt Ltd primarily serves the Healthcare & Life Sciences and Government & Public Sector industries. Their focus on these sectors allows them to provide specialized services that cater to the unique requirements and regulatory standards inherent in these fields.
What delivery model does
Ceequence Technologies Pvt Ltd
offer?
Ceequence Technologies Pvt Ltd employs an offshore delivery model, meaning that their services are provided from locations outside of the client's country. This approach enables them to offer cost-effective solutions while maintaining high-quality standards. By utilizing remote teams, Ceequence can tap into a global talent pool and deliver their services efficiently to clients across various regions, including Australia, the UK, and the US.
How many employees and/or seats does
Ceequence Technologies Pvt Ltd
have?
Ceequence Technologies Pvt Ltd has a workforce ranging from 51 to 200 employees. This size allows them to maintain a balance between the agility needed to adapt to client needs and the necessary resources to deliver comprehensive services effectively.
Can
Ceequence Technologies Pvt Ltd
be considered a good service provider for startups?
Celerity Us can be a suitable service provider for startups, particularly those looking to enhance their customer engagement from the onset. With a focus on operationalizing digital strategies quickly, Celerity's services can help startups establish a strong foundation for customer interactions. Their offshore delivery model can also provide cost advantages, allowing startups to access quality services without a substantial upfront investment.
Can
Ceequence Technologies Pvt Ltd
be considered a good service provider for SMBs?
Can
Ceequence Technologies Pvt Ltd
be considered a good service provider for enterprises?
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