Cca Bpo
Shared-Services Transformation
CCA Global Partners is a mission-driven cooperative that provides shared-services transformation for retail and e-commerce, known for empowering independent, family-owned businesses to compete effectively against corporate giants.
Size
11-50
Private
1m-10m
Mission
To enable entrepreneurs and independent businesses to achieve sustainability, growth, and effective competition through scale, resources, and innovation.
About
CCA Global Partners offers shared-services transformation along with operational support and marketing services for clients in retail and e-commerce. The company operates using an onshore and nearshore model and supports independent, family-owned businesses across the United States and Canada.
It is recognized for its commitment to preserving local business identities while providing resources that enhance competitiveness, with a network of over 4,000 member locations worldwide.
Services
CCA Global Partners provides shared-services transformation supported by operational support and marketing services. These services include negotiating better deals, streamlining systems, and offering training and management tools tailored to member needs. They are designed to help independent businesses reduce operational costs and improve their competitiveness in the marketplace.
Capabilities
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Industries Served
The company serves clients in retail and e-commerce. It has experience supporting independent, family-owned businesses that compete against large corporate chains, ensuring that their unique needs are met through tailored services and resources.
Unique Stregths
CCA Global Partners is known for its cooperative model that empowers independent business owners, offering them scale and resources that enhance their operational capabilities. Its approach includes providing exclusive programs and services that help members maintain their local identity while benefiting from collective strength and support.
Delivery Footprint
Headquartered in Manchester, New Hampshire, the company operates using an onshore and nearshore delivery model. It serves clients primarily across the United States and Canada, with a focus on fostering collaboration and community impact through its extensive network.
Certifications
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Verticals
Retail & e-Commerce
Clients
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What's the main service provided by
Cca Bpo
?
Cca Bpo specializes in shared-services transformation, providing critical operational support and marketing services to clients primarily in the retail and e-commerce sectors. Their offerings include streamlining systems, negotiating favorable deals, and delivering tailored training and management tools designed to enhance the operational effectiveness of independent businesses. These services empower entrepreneurs to compete effectively in the marketplace by reducing costs and improving overall efficiency.
What additional services does
Cca Bpo
provide?
In addition to their primary focus on shared-services transformation, Cca Bpo also offers HR recruitment and payroll services. This expanded service portfolio enhances their ability to support clients by addressing various operational needs, ensuring comprehensive assistance for businesses looking to optimize their human resources.
When was
Cca Bpo
founded?
Cca Bpo was established in 2014, making it a notable player in the business process outsourcing sector for approximately 10 years. Since its inception, the company has focused on delivering innovative solutions that support sustainable growth and competitiveness for businesses.
What industry verticals does
Cca Bpo
serve?
Cca Bpo predominantly serves the Retail & e-Commerce sectors. Their expertise in these industries positions them to meet the unique needs of independent and family-owned businesses, helping them to thrive in a competitive environment.
What delivery model does
Cca Bpo
offer?
Cca Bpo employs an onshore and nearshore delivery model, which allows them to provide services from locations close to their clients while maintaining operational efficiency. Onshore delivery refers to services provided within the client's country, ensuring smoother communication and cultural alignment, while nearshore delivery involves outsourcing services to nearby countries, often resulting in cost savings and logistical advantages.
How many employees and/or seats does
Cca Bpo
have?
Cca Bpo has a workforce of between 11 and 50 employees. This size allows for a more personalized approach to client services, fostering closer relationships and more tailored solutions that can effectively address the specific needs of their clients.
Can
Cca Bpo
be considered a good service provider for startups?
Ccd can be a viable service provider for startups, particularly those looking for reliable back-office and HR support. With their extensive experience and flexible delivery model, startups can benefit from tailored solutions that adapt to their specific operational requirements. This adaptability is crucial for new businesses seeking to establish a solid foundation while managing costs effectively.
Can
Cca Bpo
be considered a good service provider for SMBs?
Cca Bpo is well-positioned to serve small and medium-sized businesses due to its range of tailored services and its commitment to enhancing competitiveness. Their shared-services transformation and HR capabilities can significantly aid SMBs in achieving operational efficiency and scalability, which is vital for growth in a competitive market. The cooperative model they employ allows these businesses to leverage shared resources, further supporting their development.
Can
Cca Bpo
be considered a good service provider for enterprises?
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