CBay Systems (I) Pvt. Ltd.
Back-Office Operations
CBay Systems (India) Pvt. Ltd. is a leading healthcare services provider that provides back-office operations for healthcare and life sciences, known for its innovative Global Delivery Model and commitment to quality.
Size
501-1K
Private
1m-10m
Mission
To combine technological innovation with superior service delivery to meet evolving healthcare needs worldwide.
About
CBay Systems (India) Pvt. Ltd. offers back-office operations along with medical transcription and application development services for clients in healthcare and life sciences. The company operates using a Global Delivery Model and supports a diverse range of healthcare providers worldwide.
It is recognized for its impressive growth and ISO 9001:2000 certification, with a workforce of over 5,500 employees dedicated to delivering exceptional service and technological solutions.
Services
CBay Systems (India) Pvt. Ltd. provides back-office operations supported by medical transcription and application development services. These services cover comprehensive backend processing and management, tailored to support the complex needs of healthcare systems, hospitals, and physician practices.
Capabilities
Document Indexing & Digitisation
Application Support & Maintenance
Industries Served
The company serves clients in healthcare and life sciences. It has experience supporting healthcare systems and hospitals, delivering backend support and information management for physician groups with services aligned to industry-specific requirements.
Unique Stregths
CBay Systems is known for its innovative Global Delivery Model, offering clients a unique approach to healthcare BPO that combines technological innovation with superior service delivery. Its operational practices include disaggregated backend processing, fostering local entrepreneurship and ensuring flexibility in task allocation.
Delivery Footprint
Headquartered in the Godrej Industries Complex, India, the company operates using a Global Delivery Model. It serves clients across multiple geographies, with teams working in offshore and hybrid environments to meet diverse client needs.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Clients
No items found.
What's the main service provided by
CBay Systems (I) Pvt. Ltd.
?
CBay Systems (I) Pvt. Ltd. specializes in back-office operations, providing essential support that includes document indexing and digitization, as well as application support and maintenance. Their comprehensive suite of services is designed to cater to the specific needs of the healthcare and life sciences sectors, ensuring streamlined operations and enhanced efficiency for clients.
What additional services does
CBay Systems (I) Pvt. Ltd.
provide?
When was
CBay Systems (I) Pvt. Ltd.
founded?
CBay Systems (I) Pvt. Ltd. was established in 1999, marking over 24 years of experience in the industry as of 2024. Since its inception, the company has developed a strong reputation for delivering quality services and innovative solutions within the BPO sector.
What industry verticals does
CBay Systems (I) Pvt. Ltd.
serve?
The company primarily operates within the Healthcare & Life Sciences verticals. CBay Systems is dedicated to serving a diverse array of healthcare providers, including hospitals and physician practices, by offering tailored back-office support and information management services that align with industry-specific requirements.
What delivery model does
CBay Systems (I) Pvt. Ltd.
offer?
CBay Systems (I) Pvt. Ltd. employs a hybrid delivery model, combining offshore and multi-shore approaches to service delivery. This means they utilize teams located in various regions to optimize efficiency and flexibility in meeting client needs. Offshore delivery typically involves providing services from a different country, while a hybrid model allows for a mix of onshore and offshore resources to enhance operational effectiveness.
How many employees and/or seats does
CBay Systems (I) Pvt. Ltd.
have?
The company has a workforce ranging from 501 to 1,000 employees, showcasing a robust team dedicated to delivering high-quality support services. This size allows for a diverse skill set and the capability to handle various client demands effectively.
Can
CBay Systems (I) Pvt. Ltd.
be considered a good service provider for startups?
CBay Systems (I) Pvt. Ltd. could be a valuable service provider for startups, particularly those in the healthcare sector. Their expertise in back-office operations and application support ensures that new businesses can focus on core activities while relying on CBay's comprehensive services to handle operational complexities. The company's experience in the industry positions it well to understand the unique challenges faced by startups.
Can
CBay Systems (I) Pvt. Ltd.
be considered a good service provider for SMBs?
CBay Systems (I) Pvt. Ltd. is well-suited to support small and medium businesses, especially those seeking scalable back-office solutions. Their extensive range of services and flexible delivery model allows SMBs to access high-quality support tailored to their growth needs, enabling them to concentrate on expanding their operations without being bogged down by administrative tasks.
Can
CBay Systems (I) Pvt. Ltd.
be considered a good service provider for enterprises?
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.