Casatech Business Process Outsourcing Services specializes in IT infrastructure and managed services, providing comprehensive technical support and IT consulting. Their offerings encompass both on-site and remote assistance, ensuring that they meet a variety of client technology needs efficiently and affordably. In addition to their core services, they also deliver Tier 1 and Tier 2 technical support, as well as service desk and IT support, making them well-equipped to assist both residential and business clients.

Casatech Business Process Outsourcing Services was established in 2015, making it approximately 9 years old as of 2024. Since its inception, the company has focused on providing reliable and personalized technology support to its clients, particularly in the Greater Ann Arbor and Detroit areas.

Casatech operates using an onshore delivery model, which means that their services are provided from within the same country as their clients, in this case, the Philippines. This approach allows for closer collaboration and easier communication, ensuring that clients receive timely and effective IT support tailored to their specific needs.

Casatech Business Process Outsourcing Services has a workforce size ranging from 51 to 200 employees. This size enables the company to maintain a dedicated team that can provide personalized and attentive service to its clients, while still being agile enough to adapt to the evolving demands of the market.

Casatech is well-positioned to serve small and medium-sized businesses (SMBs) due to its scalable service offerings and commitment to personalized support. Their experience in providing tailored IT solutions allows them to cater to the unique needs of SMBs, helping them navigate technology challenges effectively. With a focus on accessibility and reliability, Casatech can support the growth and flexibility that SMBs require in today's competitive landscape.