CapeBPO
CapeBPO is a nonprofit organization that provides workforce development and industry support for the BPO sector, known for its strategic partnerships and commitment to local talent development.
Size
Private
Mission
To attract overseas businesses to establish operations in the region, helping them improve productivity and efficiency through outsourced services and facilitating the training and deployment of youth into sustainable careers within the sector.
About
CapeBPO offers workforce development and training along with industry support and resources for clients in the BPO sector. The company operates using an onshore model and supports both local and international BPO firms.
It is recognized for its role in creating over 30,000 job opportunities, with a strong focus on attracting overseas BPO companies to Cape Town and the Western Cape.
Services
CapeBPO provides workforce development and training, supported by industry support and resources. These services cover skills development and business facilitation, tailored to support the growth of the BPO sector in Cape Town and the Western Cape.
Capabilities
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Industries Served
The company serves clients in the BPO sector. It has experience supporting various BPO firms with services aligned to industry-specific requirements, facilitating the establishment of operations for international companies.
Unique Stregths
CapeBPO is known for its strategic partnerships with local and global organizations, offering clients a robust network of support. Its approach includes a dedicated focus on training local youth, ensuring a continuous supply of skilled talent to meet industry demands.
Delivery Footprint
Headquartered in Cape Town, South Africa, the company operates using an onshore delivery model. It serves clients across the Western Cape, with a strong emphasis on fostering a thriving BPO ecosystem in the region.
Certifications
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Verticals
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Clients
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What's the main service provided by
CapeBPO
?
What additional services does
CapeBPO
provide?
When was
CapeBPO
founded?
CapeBPO was founded in 2002, marking over 21 years of dedicated service in the business process outsourcing (BPO) sector. Established in Cape Town, South Africa, the company has consistently focused on attracting overseas businesses to the region, enhancing productivity and efficiency through tailored outsourced services while also contributing to local workforce development.
What industry verticals does
CapeBPO
serve?
What delivery model does
CapeBPO
offer?
CapeBPO operates using an onshore delivery model, which means that the services provided are delivered from within the country, specifically from South Africa. This approach allows CapeBPO to maintain close communication and collaboration with its clients, ensuring that services are aligned with local market dynamics and customer needs. By focusing on onshore operations, CapeBPO can leverage local talent and resources to deliver high-quality services effectively.
How many employees and/or seats does
CapeBPO
have?
Can
CapeBPO
be considered a good service provider for startups?
CapeBPO can be an advantageous service provider for startups, particularly those looking to establish a foothold in the BPO sector. With its strong emphasis on workforce development and training, CapeBPO can help startups access skilled talent and resources necessary for launching their operations. The company's commitment to facilitating business growth and its supportive network can provide startups with the initial guidance and groundwork needed to navigate the complexities of the BPO industry.
Can
CapeBPO
be considered a good service provider for SMBs?
CapeBPO is well-suited for small and medium-sized businesses (SMBs) that require scalable solutions and flexible support as they grow. The company's extensive experience in the BPO sector and focus on skills development make it an ideal partner for SMBs looking to enhance their operational efficiency without the overhead of establishing large in-house teams. CapeBPO's tailored services can help SMBs navigate challenges while ensuring they have access to the resources needed for sustainable growth.
Can
CapeBPO
be considered a good service provider for enterprises?
CapeBPO stands out as a reliable provider for enterprises and large companies seeking robust BPO solutions. With its onshore delivery model, the company can offer sophisticated services that align with the demands of larger organizations. Furthermore, CapeBPO's strategic partnerships and extensive industry knowledge enable it to support enterprise-level clients with customized solutions that enhance operational efficiency and drive productivity.
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